What kinds of trading cards and products can I find?

Reviewers mention a broad selection of trading card singles and products, including Yu-Gi-Oh!, Pokémon and Cardfight Vanguard. Some say they found older or harder-to-find cards, though selection and availability can vary.

How quickly do orders arrive?

Many reviewers describe fast delivery, sometimes within a day or a few days. Others report dispatch delays, particularly where stock availability became an issue, so experiences are not uniform.

Are cards packaged securely and in good condition?

Some reviewers praise careful packaging, including singles protected in sleeves and toploaders, and report receiving cards in good condition. However, a few describe problems with product condition or receiving an item that did not match what they ordered.

How do reviewers rate the prices?

Opinions vary. Some find cards competitively priced or good value, especially with discount codes, while others consider certain products or newer and rarer cards expensive compared with alternatives.

Do website stock listings always match what can be supplied?

Some reviewers report that items shown as available were later found to be out of stock, leading to missing items, cancellations or delays. Others describe orders arriving complete without problems, so experiences differ.

What if an order arrives with the wrong or missing item?

Some reviewers say order problems were corrected, including a wrong card being replaced or a card mix-up being resolved with a refund or replacement. Others report difficulty getting a response or resolving missing and incorrect items.

Is the website easy to use?

Some reviewers find ordering straightforward, but mobile users mention being sent back to the cart when adding cards. A recent reviewer also reported checkout problems in one browser, so ease of use may vary by device or browser.

Ist Koolkingdom seriös? Bewertungen & Rezensionen

Lydia

1 Bewertung

Verifizierte Bewertung

vor 1 Tag

No account hoops

No account hoops, and the discount codes were easy to spot. Made picking up a few singles pleasantly simple.

Verifizierte Bewertung

Georgia Finch

1 Bewertung

Verifizierte Bewertung

21. Okt. 2026

Really pleased with the delivery

Really pleased with how quickly my cards arrived, and they were packed with care. Exactly what I wanted from an order.

Verifizierte Bewertung

Wendy

1 Bewertung

Verifizierte Bewertung

29. Sept. 2026

Easy to find singles

Finding the singles I wanted was easy, though on my phone the cart kept opening again after each card I added.

Verifizierte Bewertung

michael ashton

GB26 Bewertungen

Bewertungsquelle

11. Juni 2025

is this company still in business

is this company still in business, there's been barely any reviews for them over the last few years. i made an order a week ago and still not sent, contact us form does not work, no replies to any emails. the site seems very outdated and barely works on google chrome at all. checkout only worked on microsoft edge, impossible to get through checkout on google chrome as it just keeps refreshing the page when i press next and didn't even get a confirmation email with order number or anything. looks like i might have to open a paypal claim for refund.

APG

GB2 Bewertungen

Bewertungsquelle

4. Dez. 2024

AVOID (until changes are made)

Ordered during the winter sale, and received my cards fairly promtply. Unfortunately they sent out a lower rarity of a card I ordered. I got in touch to let them know, but unfortunately it seems that they are uncontactable via phone (rings out), online contact us form (doesn't work on multiple browsers) or email (don't seem to reply to my previous attempts). Short of writing them a physical letter to one of the two addresses listed on their site, I don't know what else to do. So basically it feels like I have massively overpaid for an order. I used to recommend Kool Kingdom but now I can't in good conscience until they make some big changes in quality control, web support, customer service etc etc. Discounts are great when you actually get what you order... Feel a bit conned after this experience.

Allen Kao

GB1 Bewertung

Bewertungsquelle

28. Jan. 2024

Great place for tcg singles

Kool kingdom made purchasing cards simple and straightforward. It was really just putting the items in cart, no extra steps of creating an account or other things like that. They even have all discount codes listed at the bottom of the page so no googling for codes or anything similar. The only downside in my experience is that the mobile UI of the page is a bit annoying to use as you would be redirected to shopping cart page every time you add a card, so searching for a theme and adding multiple cards to the cart takes some time.

Edward Lavender

GB1 Bewertung

Bewertungsquelle

26. Jan. 2024

Always a great company to deal with

Always a great company to deal with. Reasonably priced cards all shipped in a timely manner. A pleasure doing business with you as always

Will

GB1 Bewertung

Bewertungsquelle

8. Jan. 2024

Initial issue resolved. Left happy.

Wrong card was sent out (similar code number so was understandable), but Ray from Kool Kingdom got in touch and sent out my card next day. Very pleased with the communication and service. Will happyily order again knowing that customers are well looked after. Thanks again.

Matt Harris

GB1 Bewertung

Bewertungsquelle

22. Mai 2023

Possibly the worst customer service I've ever experienced!

I placed an order on 1st May 2023 that was about £29, made up of lots of cards I wasn't too fussed about (just ordered them as I was already ordering) and 3 cards that made up £23 of the order. Without any communication they shipped the order without 5 cards including the 3 that made up 80% of the order. INVENTORY They said that the item was "out of stock". However, more than 2 weeks after ordering, their website was still showing them as in stock and if I wanted to, I was able to purchase 3 more copies again. I feel like I'm doing their job for them and informing them of what is and isn't in stock. They marked Archfiend Eccentrick and Mathmech Diameter as OOS however, the fifth card that I didn't receive from my order was Firewall Guardian. I never specifically mentioned this card in my emails to them and that card is still available for purchase on the website. (They eventually said the issue was the that their website doesn't update stock immediately it updates "every so often"). COMMUNICATION I emailed them 3 times before I received any reply at all. Then this reply was 2 lines long and simply addressed the issue with the website placing my order twice (NOTHING about the fact that I didn't receive 80% of my order and their website was still showing it as in stock). I then emailed 2 times and called 5 times (no answer) and left a voicemail message before I received a reply to the bigger issue. REFUND The first I heard of the items being out of stock was when I received the order and there was 5 cards missing, plus a fulfillment note that stated that they were out of stock. This was on the 4th May 2023. The note stated that I would receive a refund for the cancelled items. On 20th May 2023 (19 days after ordering/16 days after receiving my order) I received an email saying that Kool Kingdom have processed my refund. I understand that refunds take 3-5 working days to go back to your bank account but my issue here is that they took 16-19 days after the order to actually process the refund! 2 and a half weeks where they just held on to my money for no good reason. SUMMARY - Didn't fulfil 80% of my order - Didn't communicate the issues - Didn't reply to emails or phone calls - Didn't mark the "out of stock" items as OOS for more than 2 weeks - Didn't refund me for the items not fulfilled for almost 3 weeks - Didn't offer any compensation (such as a gift voucher, refund of the items I didn't really want, refund of the postage) to rectify issues All in all, maybe the worst piece of customer service I've ever experienced!

Bart

GB82 Bewertungen

Bewertungsquelle

22. März 2022

They’re great.

Sometimes it takes a while for them to ship the order, but at least you know you’re getting genuine cards, nicely and carefully packaged with fast delivery.

Koolkingdom

Koolkingdom

Koolkingdom