Help made it worse
A dead-end support experience. I paid for access that was not working and reached out because I was still trying to figure out how to use the loader. Instead of getting useful guidance, the exchange turned hostile, and I was left without a working product or any resolution. That is the part that stuck with me: asking for help only made the situation worse. I came away feeling dismissed, with no confidence that a problem would be handled fairly. I would not recommend taking that chance.







