Such a relief
Such a relief - I picked the wrong server, and support helped me sort it out without making the mix-up a hassle.


Get Hosting hat eine Gesamtbewertung von 2,4 von 5 basierend auf 131 Bewertungen. Die Bewertung setzt sich aus WebVouch (2,3 von 3 Bewertungen) und Trustpilot (2,4 von 128 Bewertungen) zusammen. Auf WebVouch: 53 Bewertungen. 47% vergeben 4 oder 5 Sterne, 53% 1 oder 2 Sterne. Get Hosting hat dieses Profil noch nicht beansprucht. Die folgende Bewertungszusammenfassung zeigt, was Kunden loben und welche Probleme sie am häufigsten melden.
Looking at 51 reviews, opinions about the overall experience are mixed, with ratings split sharply between very low and very high. Among positive reviews, some customers praise responsive, helpful technical support, including help getting servers running and resolving issues. Others highlight low prices, quick setup, and an easy-to-use dashboard....
However, many customers report servers that were delayed, never activated, or went offline, along with support tickets that received no reply or were closed without resolution. Several also describe difficulty cancelling service, continued charges after requesting cancellation, and unresolved billing or refund problems.
Unsere Lösungen entsprechen der EU-Omnibus-Richtlinie.
Such a relief - I picked the wrong server, and support helped me sort it out without making the mix-up a hassle.
A frustrating end to the service. When I tried to get things closed, I couldn't get a clear response, and the request seemed to go nowhere. The billing side made that harder to shrug off; I had to take steps outside the support process to stop further charges. I don't expect every problem to be fixed instantly, but a straightforward answer about cancellation would have changed the experience. Instead, I was left chasing a basic resolution and worrying whether another payment would go through. I wouldn't risk relying on this again.
I paid for hosting but was left without dependable service, and my attempts to obtain assistance went unanswered. The low price was not worthwhile because I could not rely on the server or receive meaningful customer support. I would advise others to verify cancellation and support arrangements carefully before purchasing.
Avoid scam I bought unlimited hosing package coupon from eBay deal £1 they provide very poor Custome service no. no contact number . Be aware before purchase cheap.
Our customer service ticket with Eternal Hosting is real: 634391. If they get this review, please quit lying to us and expedite our refund!!!!! This company lies to us when we asked for a “pro-rated” refund (refund requested for extreme buffering!)…they are telling us that PayPal has not yet paid them (from JULY timeframe!!!!!!) and just as soon as they get their funds from PayPal, they will reimburse us. SO NOT TRUE!!!! (1) I called PayPal and they pay vendors within a max of 21 days. So, Eternal Hosting has been paid!!!! (2) Even if Eternal and PayPal have a problem, this is NO REASON to hold the customer hostage and refuse to process the refund (for extreme buffering!) (3) This is an extreme lack of integrity by Eternal Hosting as they try to hold us, the customer, hostage to a 3rd party (PayPal) and to their lie! No matter why the customer wants a pro-rated refund, it should be granted and expedited. Period. Eternal Hosting severely lacks integrity as their customer service KEEPS lying to us after we were "PROMISED" to receive our refund as of 9/19/21, and this within 48 hours processing! Today is October 7 and we are still being told the same lie...that PayPal had not paid them. DUH! WHY DO WE HAVE SERVICE IF THEY HAVE NOT BEEN PAID? We paid our Visa and this was on our July statement. We want our refund as promised!!!!
Seems to be a scam.
We have had an amazing customer service experience with Eternal Hosting! We accidentally purchased the wrong server and they helped us 100% all the way in resolving our issue. Their customer service is beyond exceptional. I can not recommend them enough.
Eternal provides an amazing service. They actually care about customer satisfaction and voice of customer. I am really happy I did my research and went with Eternal. Best in business.
Great customer service - very responsive and helpful!
Excellent service throughout. I have nothing but praise for these guys they respond to tickets within minutes
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