Still waiting on the refund
My order was confirmed and paid for, but it never arrived. I canceled after waiting and was told the payment would be returned. That still hasn't happened, and messages through the ticket system have gone unanswered. I also couldn't get through by phone. The frustrating part is being left without either the item or a clear update about the refund. I don't know what else to do when the only response is silence. I expected the cancellation to be the end of it. It's been hard to resolve.









