How reliable are the game servers?

Experiences vary. Some reviewers describe stable servers with low latency and few problems, while others report crashes, lag, update-related downtime, or servers that did not work after setup.

How responsive is customer support?

Reviews are mixed. Some customers praise quick, patient, and useful help with technical questions, while others describe long waits or unanswered tickets, including for server updates and outages.

Is server setup straightforward?

Some reviewers say setup was easy or completed quickly. Others report waiting for server access or encountering configuration problems that prevented the server from working as expected.

What do reviewers think of the control panel?

Several reviewers describe the interface as dated and say it could be easier to use. One reviewer also notes that the client area worked for managing cancellations.

Are pricing and server resources clearly explained?

Some reviewers consider the service good value, especially for smaller servers. Others say resource details such as RAM allocation were not clear to them, and describe unexpected costs or billing problems.

Do reviewers report problems with cancellations, refunds, or recurring charges?

Yes. Some reviewers describe difficulty stopping charges, confusion about recurring subscriptions, or dissatisfaction with refund outcomes. Others report canceling through the client area without problems or receiving a prompt refund.

Ist Gameservers seriös? Bewertungen & Rezensionen

Ist Gameservers seriös?

Gameservers hat eine Gesamtbewertung von 1,3 von 5 basierend auf 181 Bewertungen. Die Bewertung setzt sich aus WebVouch (3,0 von 3 Bewertungen) und Trustpilot (1,3 von 178 Bewertungen) zusammen. Auf WebVouch: 53 Bewertungen. 45% vergeben 4 oder 5 Sterne, 55% 1 oder 2 Sterne. Gameservers hat dieses Profil noch nicht beansprucht. Die folgende Bewertungszusammenfassung zeigt, was Kunden loben und welche Probleme sie am häufigsten melden.

Ivy

1 Bewertung

Verifizierte Bewertung

vor 6 Tagen

Still waiting on help

The server stayed unusable while my update request sat unanswered 😕

Verifizierte Bewertung

larkspur

1 Bewertung

14. Okt. 2026

Useful ticket help

The ticket reply was useful, and the server did what I needed once it was running. Support was reasonably quick in my experience, though the control panel feels old-fashioned and took some getting used to. The help itself made the difference for me.

Élodie Leroux

1 Bewertung

2. Sept. 2026

A dependable server with an old-fashioned interface

I had a good experience overall. My server worked as needed, and the support response was helpful when I needed assistance. The control panel feels dated and could be easier to navigate, but the service itself was reliable for my gaming group. I would use it again despite the older interface.

Nat1162

GB2 Bewertungen

Bewertungsquelle

5. Apr. 2026

very poor and clearly after money

very poor and clearly after money, took clusters away from servers with an excuse then tried to charge to put it back in soon as you mentioned it they banned you then tried to charge $500 to unban you also was getting ddoss it was coming threw the port they use now no actual proof it was them but not great.

Curtis Swogger

US1 Bewertung

Bewertungsquelle

14. Sept. 2025

Good luck getting any customer service

Good luck getting any customer service. This is not the first time our support tickets have been ignored. We have been unable to play on our Valheim server since the update. We have asked them to upgrade the latest version. Not the first time this has happened. First time we three day response. This time going on a week? Are they dead? They suck. They used to be good. 10 years ago.

Bes Thomas

NL1 Bewertung

Bewertungsquelle

22. Mai 2024

Ticket response was good

Ticket response was good. Servers worked as needed. I haven't had much experience with custom servers but this was a pretty good one. Love that the user interface is strait out of 2005.

Eric Joy

US3 Bewertungen

Bewertungsquelle

7. Mai 2024

GameServers.com is GARBAGE

I was away from game hosting for a long time; I used to host with Gameservers.com and the ticket response was bad; now I tried to do this again and they are not just bad they are DREADFUL. I have a ticket that represents a problem with there server update process and the first ticket took nearly 7 hours for a response and then the SAME EXACT issue occurred and it has been 13 hours and no response. THEY ARE CRAP. The first response stated "There was a conflict with the update that required a re-sync of the files to be processed."and now I must be getting the same conflict again and they are doing nothing about it. I woulds think that tickets representing downed servers should take precedence... I get the distinct feeling they are ignoring me on purpose.

antonio

US1 Bewertung

Bewertungsquelle

7. Mai 2024

Die is a trash manuplitive server host

Tama

NZ3 Bewertungen

Bewertungsquelle

10. Okt. 2023

Unpleasant Experience

1 star not only due to the fact that most other Gaming services have a console interface built into there website to see real time logs. But Gameservers is the only company that i've ever used that has Removed my privilege to edit my FTP after i cancelled my subscription with months before it runs out. On top of that they broke my server with days between responses with no help at all. Dont waste your money with Gameservers Or shockbyte. (Do note that i have been using them off and on the last handful of years. But after this it will be the last)

Joseph Alexander

US2 Bewertungen

Bewertungsquelle

3. Okt. 2023

Broken server and no desire to help…

Broken server and no desire to help resolve: I contacted gameservers.com regarding a server instance that was having repeated issues and asked them to help notify the administrator. They refused to do so and were, frankly, pretty rude about the engagement

Gameservers

Gameservers

Gameservers