How responsive is customer support?

Many reviewers describe support as quick, patient, and helpful, with assistance for setup, configuration, and troubleshooting. However, some report slow replies or unhelpful responses, so experiences vary.

Is it suitable for someone new to running a game server?

Several reviewers say the setup guides, knowledge base, and support helped them get started, including people new to server administration. Some also found staff willing to explain configuration and resolve beginner questions.

How reliable are the servers?

Some customers report smooth performance, low lag, and long periods without issues. Others describe crashes, restarts, lag, or disconnects, so reliability appears to differ across experiences.

Do customers find the hosting good value?

Some reviewers consider the pricing fair or competitive for the service they received. Others say the service felt overpriced or that available CPU, RAM, or server capacity did not meet their needs.

Do reviewers report problems with server resources or configuration?

Some reviewers say their server ran into RAM limits, restarts, or performance issues, and one noted that map size and player slots affected resource use. Others describe successful help with maps, plugins, and server settings.

What do reviewers say about DDoS protection?

Experiences differ. One reviewer praised the protection and reported no downtime from attacks, while others described recurring attacks and service disruption.

Have customers raised concerns about cancellation, refunds, or billing?

Yes. A few reviewers report being denied refunds after trying to cancel, while another alleges charges after cancellation. These are individual reports, and the reviews do not establish a general billing or refund policy.

Ist Gameserverkings seriös? Bewertungen & Rezensionen

Ist Gameserverkings seriös?

Gameserverkings hat eine Gesamtbewertung von 3,5 von 5 basierend auf 422 Bewertungen. Die Bewertung setzt sich aus WebVouch (5,0 von 3 Bewertungen) und Trustpilot (3,5 von 419 Bewertungen) zusammen. Auf WebVouch: 53 Bewertungen. 79% vergeben 4 oder 5 Sterne, 21% 1 oder 2 Sterne. Gameserverkings hat dieses Profil noch nicht beansprucht. Die folgende Bewertungszusammenfassung zeigt, was Kunden loben und welche Probleme sie am häufigsten melden.

Clive Renner

1 Bewertung

Verifizierte Bewertung

vor 1 Tag

Still reachable under pressure

The server stayed reachable during traffic attacks, and the firewall controls gave me some peace of mind. That's what mattered most.

Verifizierte Bewertung

Una

1 Bewertung

21. Okt. 2026

Options explained clearly

The server options made more sense after their patient explanation, and I didn't feel silly asking basic questions. 🙂

Mavis

1 Bewertung

Verifizierte Bewertung

1. Okt. 2026

Clear first steps

The setup guide was clear enough to get me through the basics, and when I had a question the team explained the options without making it feel complicated.

Verifizierte Bewertung

Trent

AU1 Bewertung

Bewertungsquelle

25. Juni 2026

Top-tier service and DDoS protection that actually works

First off, I’m impressed. Rene and Dristen have been absolutely fantastic. From the moment I ordered my server, Rene helped me get everything set up and running smoothly. He even went out of his way to assist a friend of mine who was dealing with severe DDoS attacks. Dristen also personally helped me with an OS reinstall on my dedicated server when I ran into issues, which I really appreciated. Their support is handled through Discord DMs, so I am not stuck waiting around for replies. I am speaking directly with management and the founder, which makes the whole experience feel much more responsive and personal. Their custom firewall panel and DDoS protection are excellent. I have not experienced any downtime from attacks like I have with other hosting providers, which has made a huge difference in reliability. I cannot recommend them highly enough. Their customer service is friendly, responsive, and genuinely helpful. I have used quite a few providers over the years, and none of them come close to GSK.

Theodore Davis

US4 Bewertungen

Bewertungsquelle

19. Apr. 2026

Rene and the team have been extremely…

Rene and the team have been extremely helpful since the first day I reached out. He took the time to explain a lot about machines that I honestly didn’t know before, and helped me understand how each one is different and which would be the best fit for my needs. He’s been very responsive and almost always available, which made the whole process smooth. I highly recommend them. I ended up moving my community over, and as one of the biggest USA servers, we’re now with GSK and very satisfied.

Іван Трипольський

UA6 Bewertungen

Bewertungsquelle

6. Apr. 2026

It has unusable menu

It has unusable menu and they don't gave me a rafound

Zachmans

CA5 Bewertungen

Bewertungsquelle

28. Nov. 2025

Not that good to say the least.

Extremely frustrating to work with. I've been with GSK for 4 to 5 years now and over these years. A portion of the time, there's been semi consistent issues. However, the past few months have absolutely killed it for me. Constant DDoS attacks, constant disconnects, constant issues all around. I would not recommend this host if it continues the way it's going.

Hauke

BH6 Bewertungen

Bewertungsquelle

21. Okt. 2025

We’ve had a very disappointing…

We’ve had a very disappointing experience with GameserverKing. The service is heavily overpriced, and we suffered constant DDoS attacks. Instead of taking responsibility, their support team blamed us—even after we provided clear Grafana logs showing otherwise. They later apologized, but still refused to offer any refund. Because of these issues, we lost a large number of players. Extremely unprofessional service — never again.

Andrew Morris

US1 Bewertung

Bewertungsquelle

17. Juni 2025

great server hosting great support…

great server hosting great support especially casey needs raise

Burel McNamara

US2 Bewertungen

Bewertungsquelle

11. Mai 2025

Terrible support

Whenever I'm in a bind they only give excuses or blame something on your end just to get out of troubleshooting the problem. It's nothing more than a money grab with low end servers that lag. I spent extra money on CPU and RAM yet it still lagged. I was with these guys for 4 years and dreaded reaching out for support expecting this kind of unprofessional behavior. I don't recommend these guys at all. I can provide picture proof of how they talk to you as well if needed.

Gameserverkings

Gameserverkings

Gameserverkings