Facepunch Studios hat eine Gesamtbewertung von 1,3 von 5 basierend auf 61 Bewertungen. Die Bewertung setzt sich aus WebVouch (1,0 von 3 Bewertungen) und Trustpilot (1,3 von 58 Bewertungen) zusammen. Auf WebVouch: 53 Bewertungen. 6% vergeben 4 oder 5 Sterne, 94% 1 oder 2 Sterne. Facepunch Studios hat dieses Profil noch nicht beansprucht. Die folgende Bewertungszusammenfassung zeigt, was Kunden loben und welche Probleme sie am häufigsten melden.
Looking at 53 reviews, most reviewers were dissatisfied with the overall experience. A few reviewers describe the games as enjoyable, highlighting Rust’s open-world survival concept and regular updates. One reviewer also recommends community-run PvE servers....
Complaints are dominated by bans that reviewers say were unexplained or unfair, including cases involving hacked accounts, and by appeals they describe as closed without a clear investigation. Many also report generic, unhelpful, or absent support. Other complaints include game crashes and loading problems, bugs, cheating, and frustration with Rust’s gameplay and wipes.
Unsere Lösungen entsprechen der EU-Omnibus-Richtlinie.
The game started failing to load its world after I'd already been playing, and I couldn't get back in. Checking the files and trying a few fixes didn't help, so I spent more time troubleshooting than playing. That's a frustrating way for a paid game to end up unusable.
got banned after someone hacked my account. facepunch support offered 0 support they only automate responses and he kept closing my ticket without responding... very petty. they dont care if you got hacked... had so many skins spent so much money and this is how they treat me. The guys name was Matt.
was on 1pc makcu and they detected it and got banned. i was using eagle script and ionai aimbot.
Really frustrating when the world stopped loading and I couldn't get back into a game that had been working before. I tried checking the files and a few fixes, but nothing changed. Paying for it and then being stuck troubleshooting instead of playing left me pretty fed up.
Very frustrating experience — game stopped working I bought this game for around $9 and initially everything was fine. I played for about 5 hours without any major problems. Then, when I came back to play again, the game suddenly stopped working properly. I keep getting errors related to downloading/loading the world and getting disconnected. I've tried several different solutions, including verifying the game files and other troubleshooting methods, but nothing has fixed the problem. What really pisses me off is that I paid for a game that I can no longer play. I shouldn't have to spend hours troubleshooting a game just to get it to work. I really hope the developers fix these server/game issues because I actually wanted to enjoy the game. But right now, my experience has been extremely frustrating and I can't recommend it.
A permanent ban arrived without a clear reason, and support offered no useful explanation. Very poor experience.
Today i got banned from rust for no reason counter strike 2 was running in the background and discord i got banned after being ingame for over 1 hour and the thing their customer Support says is nothing they just closed my ticket and yeah thats it never buy a game from this ass company
DONT BUY THIS GAME/ANY GAME FROM THIS COMPANY IF YOU DONT WANT GET UNREASON BAN I am extremely disappointed with Facepunch Studios' rigid and unfair policy. My Steam account was recently hijacked by a malicious third party. The intruder hacked into my session, defaced my profile name with an offensive/threatening phrase ("i have a bomb"), and immediately launched Rust to get the account banned before I could even regain control. Even though Valve/Steam Support officially verified the security breach and confirmed that my account was compromised, Facepunch refuses to look at the evidence. They just automatically close support tickets as "Solved" without a human agent actually reviewing the logs or IP discrepancies. Punishing legitimate, loyal players for being the victims of a cyberattack while letting the actual hackers walk away scot-free is a terrible practice. Their "Zero Tolerance" policy is just a lazy excuse to avoid doing proper customer support. Absolutely unacceptable
They ban me for no reason and then they dont unban me and dont give me reason why i was banned
Ho acquistato il gioco Rust in Alpha il 19 dic 2013 Ci ho giocato molto in questi anni ma ultimamente, da oltre un anno, non ci giocavo e non l'avevo neanche installato sul computer. Tempo fa ho ricevuto una mail in cui mi dicevano che ero stato bannato in modo permanente. Come è possibile tutto questo? Non ho ricevuto avvisi di password violate o accessi estranei al computer, che oltretutto utilizzo in modo esclusivo e non avevo neanche il gioco installato. Non sono mai stato bannato in vita mia, e questo mi fa molta rabbia. Non c'è modo di parlare con nessuno... questo è un comportamento scorretto da chi ha creduto in voi da quando eravate in fase Alpha. Mi dispiace ma non siete un'azienda seria che da valore a chi a creduto in voi fin dall'inizio.
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