Direct2Drive hat eine Gesamtbewertung von 1,3 von 5 basierend auf 112 Bewertungen. Die Bewertung setzt sich aus WebVouch (1,0 von 3 Bewertungen) und Trustpilot (1,3 von 109 Bewertungen) zusammen. Auf WebVouch: 53 Bewertungen. 6% vergeben 4 oder 5 Sterne, 92% 1 oder 2 Sterne. Direct2Drive hat dieses Profil noch nicht beansprucht. Die folgende Bewertungszusammenfassung zeigt, was Kunden loben und welche Probleme sie am häufigsten melden.
Looking at 51 reviews, most reviewers were dissatisfied with the overall experience. A few reviewers describe successfully redeeming game keys or finding a good deal. One older review also recalls helpful customer service, but positive experiences are uncommon in this set....
Reviewers frequently report being unable to download, activate, or play games they had purchased, including problems with invalid keys and older activation systems. Many describe support as unresponsive or limited to automated replies, with account and download issues left unresolved. Some customers also report difficulty obtaining refunds for unusable or undelivered purchases.
Unsere Lösungen entsprechen der EU-Omnibus-Richtlinie.
the replies felt like a dead end when an old purchase stopped working. i couldn't get a clear answer about whether the game could be restored, and the response i did receive wasn't useful. frustrating to have something already paid for become inaccessible, with support offering no real path forward.
An old activation code that no longer works. I couldn't get the game running, and my request for help brought no useful resolution.
The games remained in my account, but I couldn't download them, and my request for help went nowhere. Pretty disappointing.
Direct2Drive was acquired by AtGames in 2014 and they are not only not honoring the games I purchased, but they are stonewalling my support requests. Several responses have been useless and unhelpful, but apparently they caught on I was not buying their BS so the last response was Direrct2Drive no longer exists. LOL! I still can sign on and it looks like you are still looking for suckers to pay you money. Avoid them in any way possible, you will not be able to play games you purchased and they will completely ignore you when seeking support. Too bad you cannot give them a big fat zero as they stink and are basically a scam.
Realizing that my Comanche 4 game is quite old, I still think this company's 'activation' process sucks. Probably, the activation server is no longer online - but GUESS WHAT - I STILL have the CD, the manual, and I want to REINSTALL it, but it appears NO provisions were made for getting one past the 'authorization' window. It doesn't work, and the 'manual activation' email request form gets NO response from anybody. So now, what does someone who PURCHASED their game do to be able to play the damned thing????
Bought games on D2D years ago and they are still there today for download. I'm talking almost two decades ago. Customer service was very helpful too way back when I lost a code for one of my games.
bought my games years ago from here still come back time to time to play them but now i can not download any games i have had a customer service ticket open for 2 weeks and no response strongly advice not to buy from them given all the bad feedback about them lately
I purchased games way back when. Direct2Drive sold out to someone, they sold it back, site relaunched or some such.... All my games are there in my list. Cannot download a single one. Cannot use codes in Steam. No way to retrieve my games. Submitted ticket to Direct2Drive with YouTube video to show issue. They deleted the ticket. Resubmitted the ticket, asking them to email me. They deleted the ticket. Submitted a new ticket, asking them to please stop deleting my tickets. Uh, yes, you guessed it, they deleted my ticket. 6-8 purchased games. Took my money. Can no longer download the games.
I originally purchased a game through gamefly, without notification I was told the company sold out to direct2drive. It would've been nice if the company taking over told me about this so I could log in with them and download my games. I still have the PayPal receipt from my order in 2013, now that I've had some free time and wanted to play the game I cant as apparently been sold over to new company I am more than happy to change my review should I be able to access my collection of games
I bought a game key at d2d. The game key I purchased was a game key that could not be activated in my country of residence. The d2d target game page initially stated that it could be activated in my country of residence. I sent a ticket and applied to d2d for a game key that could be activated in my country, or if that wasn't possible, a refund of the purchase price. However, I didn't even get a decent reply from support. The reply I received was the text of the template, which I didn't think was a reply to my request. What's particularly problematic is that I'm removing my country name from the activateable countries listed on the d2d target game page, even though I don't even reply to my ticket. Never buy at d2d.
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