Can customers outside China use the marketplace?

Many reviewers outside China say they have difficulty using it, particularly with registration, buying, or selling. Some report needing a Chinese phone number or payment method, and sellers mention Chinese bank-account or ID requirements. Experiences and available options may vary.

What payment or account requirements have reviewers encountered?

Reviewers mention Chinese phone-number registration and payment through WeChat Pay or Alipay. Some say buying was possible with those services, while selling was described as requiring a Chinese bank account and, in some cases, ID verification.

Is the website easy to navigate?

Opinions differ. Some reviewers call the features clean and easy to understand, while others find the interface confusing, have trouble locating orders or transactions, or say the site feels complicated.

How do reviewers describe prices?

Some reviewers describe prices as low or competitive, while others say prices have risen or are too high. Price impressions vary across the reviews.

How quickly do purchases arrive?

A few reviewers describe purchases or delivery as quick. One reviewer said a purchase reached their Steam inventory within 12 hours, while others simply noted fast service or delivery.

What do reviewers say about customer support?

Experiences vary. One reviewer describes a quick response, but several others report unanswered tickets, repeated requests for information, or problems that remained unresolved, including refund and trade issues.

Have reviewers reported problems with completed trades?

Some reviewers say purchased skins were reversed by sellers or that a trade-up item was removed. Others describe difficulty getting help when a transaction or payment went wrong.

Ist NetEase seriös? Bewertungen & Rezensionen

Alina Sorrell

1 Bewertung

vor 5 Tagen

email support went quiet

email support felt like a dead end when I needed help; replies were missing or automated, which made the problem harder to sort out.

maple hinge

1 Bewertung

16. Okt. 2026

Selling stopped here

Selling wasn't an option for me without the required local banking setup, so the marketplace became hard to use from abroad.

Kate

GR2 Bewertungen

Bewertungsquelle

18. Sept. 2026

Review of n.163.com EU server

I'm leaving this review about the game management company in general, Their game management is just terrible, the complaints of people is getting ignored, the ingame complaints are not passed further to correct authorities, discord servers are managed by ingame players of the current servers, causing a feeling of playing between NPC's. I am really confused about the game management being so poor lately, mostly for areas of Europe and America and lacking decision making upon their games, guess to avoid paying workers or just avoid any problem solving needs. I doubt games gonna ever get good, if they leave the games that doesn't convert in immediate currency to die and the ones that is converting a lot of currency focusing on them only, leaving other game players helpless. The e-mail support is ignorant and doesn't reply many times or just leaves automated message and disapears.

angela truscott

1 Bewertung

Verifizierte Bewertung

5. Sept. 2026

Hard to use

I found the interface confusing and could not easily locate my order. When I needed help, the support process felt frustrating and did not resolve my issue.

Verifizierte Bewertung

Максим Северин

UA1 Bewertung

Bewertungsquelle

3. Sept. 2026

is not good because this scam

is not good because this scam I used to love Buff163, because it was the largest CS:GO skins market available, and it was accessible to everyone! A few months ago they it impossible to sell items without having a Chinese bank account (which you obviously need to be a Chinese citizen to have). This effectively made the site useless for anyone outside China. Having the site be accessible only by Chinese citizens, makes it more complicated to trade and buy skins. I now use two different sites for the best deals (which is complicated and slow due to 7 day trade holds), whereas Buff163 was one, large market, making it simple for the end user. Hopefully buff will come back to its former glory at some point.

Viixelyn

CN1 Bewertung

Bewertungsquelle

28. Aug. 2026

请回复我的反馈工单：260828F1095619092

请回复我的反馈工单：260828F1095619092 您好，我的购买功能被禁用了，系统提示： “购买功能暂时关闭，请稍后再试。” 我没有取消或撤销任何交易，但支付宝的付款不知道为什么突然被退款了，我也不知道具体原因。请帮我检查并恢复我的购买功能，谢谢。

Leon Chen

SG1 Bewertung

Bewertungsquelle

23. Juli 2026

website needs chinese ID

To signup, you need a chinese phone number. To buy stuff, you need Wechat pay or Alipay (can add credit cards such as visa for payment method). To sell stuff, you need a chinese bank account, which in turn needs chinese ID. The UI design is decent The price is indeed a bit lower compared to offers on other sites, I did make a purchase and it successfully went into my steam inventory within 12 hours. Overall would not recommend this site to foreigners

FBI

BR1 Bewertung

Bewertungsquelle

12. Juni 2026

Rápido atendimento

Rápido atendimento, falei com o suporte por conta de uma conta roubada é logo nessa manhã já fui respondido, realmente não tenho nada a reclamar.

Patryk Najder

PL1 Bewertung

Bewertungsquelle

15. Mai 2026

Gorszej od buffa supportu nie widziałem…

Gorszej od buffa supportu nie widziałem za wyjątkiem tworzenia konta do diablo 4 (i tak go nie stworzyłem przez 3 dni oraz zwróciłem grę) ale nie o tym piszę do nich że skoro płatność nie przeszła bo w ekwipunku sprzedawcy nie ma danego przedmiotu dostałem zwrot 85 zł ale zapłaciłem 98 ( różnica była 11,49pln) więc do nich pisałem kilka razy. Za pierwszym razem napisali mi że muszę podesłać PAYMENT STAITMENT więc pobrałem go z mbanku natomiast i tak nie mogłem im wysłać w pliku pdf bo ich aplikacja nie pozwala na wysyłanie tego typu plików więc wysłałem im to w jpg i wspomniałem inni tym w wiadomości na co oni że muszę im to podać gdzie jest to już załączone . Łącznie pisałem 11 razy i dostaje ta sama odpowiedź oraz od razu zamykają sprawę jako rozwiazana

mustafa yıldız

TR3 Bewertungen

Bewertungsquelle

23. Apr. 2026

Worst UI

Worst UI, can't find anything in order.

NetEase

NetEase

NetEase