A frustrating snag
A frustrating snag. The site wouldn’t let me get through properly, so I couldn’t finish what I was trying to do.


2Game hat eine Gesamtbewertung von 3,6 von 5 basierend auf 3.315 Bewertungen. Die Bewertung setzt sich aus WebVouch (3,8 von 4 Bewertungen) und Trustpilot (3,6 von 3.311 Bewertungen) zusammen. Auf WebVouch: 54 Bewertungen. 50% vergeben 4 oder 5 Sterne, 46% 1 oder 2 Sterne. 2Game hat dieses Profil noch nicht beansprucht. Die folgende Bewertungszusammenfassung zeigt, was Kunden loben und welche Probleme sie am häufigsten melden.
Bei Betrachtung von 52 Bewertungen gingen die Meinungen zum Gesamterlebnis auseinander. Einige Rezensenten berichten von einer schnellen Lieferung der Schlüssel, die sich erfolgreich einlösen ließen, während andere den Bezahlvorgang als unkompliziert beschreiben. Auch die günstigen Spielepreise werden geschätzt. Einige Kunden loben den Support dafür, schnell zu antworten und Probleme beim Kauf zu lösen....
Einige Kunden berichten jedoch, dass Schlüssel verspätet eintreffen oder nicht angezeigt werden, darunter Bestellungen, die in Bearbeitung blieben oder durch Fehler auf der Website verzögert wurden. Manche beschreiben auch Schwierigkeiten beim Anzeigen oder Einlösen von Schlüsseln. Die Erfahrungen mit dem Support gehen auseinander: Rezensenten berichten von langsamen, allgemeinen oder ausbleibenden Antworten. Einige sagen, dass Rückerstattungen oder andere Lösungen lange dauerten oder das Problem ungelöst blieb.
Unsere Lösungen entsprechen der EU-Omnibus-Richtlinie.
A frustrating snag. The site wouldn’t let me get through properly, so I couldn’t finish what I was trying to do.
A decent store, just missing a wishlist. I found the game selection worthwhile, but saving titles to check later would make browsing easier.
Don’t trust this website
Oh, what a relief when support sorted out the key issue so quickly. The reply was useful, and I could get on with the game instead of chasing the problem. Not every purchase is perfectly smooth, but this one was handled well and the fix came faster than I expected. Definately left me feeling good about the help.
I think this website still has many things to improve, but overall it's a pretty good game trading platform right now. However, compared to other game stores, it still lacks an important feature like a wishlist system.
Fast response and helpful
I had an issue with the steam key and the support contacted me and sent me the code to my email almost immediately great service definitely buying more games from here
I was cautious about buying from a new store, but my first purchase went smoothly. Checkout was straightforward, the game key arrived quickly, and it redeemed without trouble. I also found the price appealing. Based on my experience, I would use the service again for another game.
2game has updated its website, but it is not as user-friendly as it used to be. For instance, I used to be able to look up all discounted games on the site and sort them by discount percentage; that is no longer possible after the redesign. What surprised me the most was my pre-order for *Onimusha: Way of the Sword - Premium Deluxe Edition*. The system kept showing the status as "processing." I’ve pre-ordered many games from 2game before. Sometimes the codes arrive on the release day, but in any case, you either get the code immediately or the system notifies you that it will be provided upon release. There is no such thing as a status that just sits there as "processing" indefinitely. I contacted customer support, only to find out shortly after that my order had been cancelled. They informed me that the game was sold out. What is going on here? If I hadn't reached out, would I have simply failed to receive the game code by the release date? I encountered a similar situation with another authorized retailer before, but they asked if I wanted to cancel the order or wait for the code, rather than cancelling it without asking. Furthermore, none of the pre-order listings on 2game currently specify whether there are any pre-order bonuses included. There was a time when 2game was great, but things have completely changed now.
Was worried cuz of the reviews but got my key right away (Click the EYE icon to reveal your key)...contacting them if it don't work and they replied maybe within an hour. 2 star down because: 1) Very buggy website even if I use different browsers (Brave, Chrome, etc...). 2) Highly fraud tag from Wellsfargo... -Got phone text to call them at a number (Supposedly Wellsfargo) to confirm a $3 purchase requiring a code sent to my phone. -After purchase I got a call again from the Wellsfargo fraud dept but I did not answer cuz most of them are scam instead I'm the one who usually calls...besides I already called to confirm it. -Wellsfargo locked my account so had to call them to see if this 2Game company ran a scam from the $3 purchase requiring a code from my phone at first call so they unblocked it. Again, I tho it was this company trying to gain access to my bank account... You should never give out personal account info AND/OR code from your phone because they might try to gain access to your bank account.
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