Vilayer LTD hat eine Gesamtbewertung von 2,3 von 5 basierend auf 446 Bewertungen. Die Bewertung setzt sich aus WebVouch (1,0 von 2 Bewertungen) und Trustpilot (2,3 von 444 Bewertungen) zusammen. Auf WebVouch: 52 Bewertungen. 19% vergeben 4 oder 5 Sterne, 79% 1 oder 2 Sterne. Vilayer LTD hat dieses Profil noch nicht beansprucht. Die folgende Bewertungszusammenfassung zeigt, was Kunden loben und welche Probleme sie am häufigsten melden.
Looking at 50 reviews, most reviewers were dissatisfied with the overall experience. Among the smaller group of positive reviewers, some praise server performance, describing smooth play, low lag, and fast connections. A few also mention good server specifications, affordable pricing, or helpful service when they received support....
Reviewers frequently report servers that were never provisioned, became inaccessible, or experienced repeated outages, as well as problems with dashboards and control panels. Many also describe unanswered support requests, tickets closed without resolution, and difficulty getting help with cancellations or refunds. Some say they had to dispute payments after not receiving the service or a response.
Unsere Lösungen entsprechen der EU-Omnibus-Richtlinie.
The control panel stayed out of reach, and the support tickets I sent didn't lead anywhere. I couldn't get the service issue sorted, so I was left with no useful way forward. For a game server, being unable to get help when things go wrong makes it hard to rely on. I'd avoid it.
A server that never came online, and no answer when I tried to get help. Not what I paid for.
I cannot believe this "company" still exists. I was searching for a back-up server for our games and noticed they came up in suggestions. The first thing I noticed was the site has changed which threw me off. I figured I would log in to see what is what. To my surprise my account is still "active" even though I have not been able to access the server since early 2020. I looked at the unanswered support tickets and multiple unanswered emails. The end result was a claim through PayPal as a charge-back. It was given and I have never looked back; until just now. DO NOT use them or attempt to do so. The fact they are still able to "sell" services sends a multitude of red flags up. Just a warning and my experience.
Never got my server
Pure scam Pure scam. Never set the service up and delete support tickets
Do yourself a favour and avoid this company. Virtually non existent support. Terrible service. They are cheap for a reason.
Pure scam. Never set the service up and delete support tickets
Overall I had an ok experience with this company but I do know how to run my own server and didn't really need that much support. My server was down more than you would expect it to be and the customer service was slow at best.
First ordered server, took them 4 days to activate it even after several support tickets. And now my server has been down for 4 days again, says cant connect to remote server. Sent numerous support tickets with no answer or results. Dont waste your time or money with these people.
Game server down again, last time it was for four days and same issue no support. I pre paid for 3 months, we are near end of month 2 and the server has been down 4 times and had to be re-installed twice. I have paid for a service that I'm not receiving and am completely aggravated. Comapny is quick to take $$$ but unresponsive when it comes time to earn that money and provide the product for which I paid.
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