How do reviewers describe the prices?

Many reviewers consider the prices competitive or good value, including for new releases and preorders. One reviewer, however, complained that an order was canceled and the same item later appeared at a higher price.

Is delivery usually quick and on time?

Many reviewers describe quick delivery or orders arriving on time, sometimes on release day. Others report delays or missing deliveries, including some preorder problems, so experiences are not uniform.

Is the website easy to use?

Several reviewers say it is straightforward to find items and complete an order, with checkout described as simple and without fuss.

Do items arrive in good condition?

Many reviewers describe items as arriving in good condition or well packaged. One reviewer raised concerns that Pokémon packs seemed non-genuine and said they did not feel the issue was resolved.

What do reviewers say about customer support?

Some reviewers praise the service and communication, but others report unanswered messages when an order was delayed, missing, or had a preorder issue. Experiences with support appear mixed.

Do preorders arrive on release day, and are bonuses included?

Many reviewers say preorders arrived on release day, while some report receiving games late. One reviewer said an advertised preorder bonus code did not arrive and their support message went unanswered.

What have reviewers experienced when an order does not arrive?

Experiences differ. One reviewer said a missing game was eventually refunded after they contacted the company, while other reviewers describe waiting without receiving the item or a response.

Ist SimplyGames seriös? Bewertungen & Rezensionen

Ist SimplyGames seriös?

SimplyGames hat eine Gesamtbewertung von 3,9 von 5 basierend auf 15.949 Bewertungen. Die Bewertung setzt sich aus WebVouch (5,0 von 4 Bewertungen) und Trustpilot (3,9 von 15.945 Bewertungen) zusammen. Auf WebVouch: 54 Bewertungen. 80% vergeben 4 oder 5 Sterne, 20% 1 oder 2 Sterne. SimplyGames hat dieses Profil noch nicht beansprucht. Die folgende Bewertungszusammenfassung zeigt, was Kunden loben und welche Probleme sie am häufigsten melden.

Gillian

1 Bewertung

vor 2 Tagen

Arrived in good shape

Brilliant to open the parcel and find everything in good shape. Nicely protected, and just what I was after.

Lucy

1 Bewertung

Verifizierte Bewertung

vor 5 Tagen

In great shape

The game arrived in great shape, and delivery was prompt. Exactly what I wanted, with no fuss.

Verifizierte Bewertung

Jude Carlin

1 Bewertung

Verifizierte Bewertung

20. Okt. 2026

good value

good value on the discs i wanted, and delivery was prompt. can't complain.

Verifizierte Bewertung

Abby Fairley

1 Bewertung

13. Okt. 2026

Checkout without the hassle

The order went through without any fuss, and finding what I wanted on the site was straightforward. I appreciate not having to wrestle with a clunky checkout; it was a simple bit of shopping, and everything worked as expected. The layout made getting to the order easy.

Scott Carlton

GB4 Bewertungen

Bewertungsquelle

2. Okt. 2026

When im buying Blurays I always look…

When im buying Blurays I always look for the Best Deal and Ive had a couple from this website... Absolutely Superb Prices for what I purchased. 10/10

Shiralee

GB6 Bewertungen

Bewertungsquelle

29. Sept. 2026

Prompt value for money an efficient…

Prompt value for money an efficient delivery

Chris

GB24 Bewertungen

Bewertungsquelle

8. Juni 2026

Ordered Gothic 1 remake for…

Ordered Gothic 1 remake for Xbox….didn't get it for release day, and they don’t seem to reply to any messages…really poor customer support. Still waiting today for any reply or the game itself

Azaan Salahuddin

AE1 Bewertung

Bewertungsquelle

25. Apr. 2026

Scammers say psn code will be emailed…

Scammers say psn code will be emailed within seconds of payment but don’t respond after order. Don’t trust these guys.

Chloe Gornall

GB1 Bewertung

Bewertungsquelle

22. März 2026

If I could rate 0 stars I would.

If I could rate 0 stars I would. Ordered my item a month ago and never got it, tried to send and email but then it said their email has been deleted and isn’t able to send it. Scammers.

Maaz Ahmed

GB1 Bewertung

Bewertungsquelle

11. März 2026

Ordered an item

Ordered an item, it said ‘1st class delivery, between 1-3 days’. It’s been 4 days, no update, no reply to my email, poor customer service. Probably got scammed and won’t even get my item.

Über das Unternehmen

Originally launched in 1998, SimplyGames is one of the longest-established and most successful online retailers of video games, accessories and consoles.Recognised for its excellent service levels, SimplyGames has won multiple business awards, including MCV's 'Best Online Games retailer' in 2013, 2014 and 2015. We despatch thousands of orders every week and have literally millions of satisfied customers. Thank you for helping to make our business such a wonderful success.

SimplyGames

SimplyGames

SimplyGames