A fair outcome
The refund was handled kindly even though I never got as far as using the service. That made the whole experience feel fair.


ServerMiner hat eine Gesamtbewertung von 4,0 von 5 basierend auf 1.153 Bewertungen. Die Bewertung setzt sich aus WebVouch (4,8 von 4 Bewertungen) und Trustpilot (4,0 von 1.149 Bewertungen) zusammen. Auf WebVouch: 54 Bewertungen. 87% vergeben 4 oder 5 Sterne, 11% 1 oder 2 Sterne. ServerMiner hat dieses Profil noch nicht beansprucht. Die folgende Bewertungszusammenfassung zeigt, was Kunden loben und welche Probleme sie am häufigsten melden.
Looking at 51 reviews, most reviewers were happy with the overall experience. Many appreciate the straightforward setup and control panel, particularly for installing and managing custom modpacks. Reviewers also often describe stable gameplay and helpful support that resolves setup or server issues quickly....
However, some customers report lag, server instability, or difficulty getting a server running, and a few describe slower support responses than other reviewers experienced. Others question the value of some plans or report confusion about paid help for modpack issues. One reviewer also noted limits in the file manager and difficulty downloading a server world.
Unsere Lösungen entsprechen der EU-Omnibus-Richtlinie.
The refund was handled kindly even though I never got as far as using the service. That made the whole experience feel fair.
World changes without a fuss. I can swap between worlds when I want, and the control panel doesn't make managing the server feel like a project. Ours has stayed steady even with a modpack running, so I can spend my time playing instead of poking at settings. That's the bit I appreciate most.
A ticket got a helpful reply quickly, and the issue was sorted without much back-and-forth. Just what I needed.
Less fuss with a modpack. Getting things running felt simpler than I expected, and the server stayed steady while we played. I don't want to spend my evenings chasing setup problems; the clear controls made it easier to get on with the game. A very welcome change.
Excellent customer service, tickets I sent in were answered quickly, and the servers are consistently good even on the lower packages, even running larger modpacks with a large view distance I never encountered any lag or server shutdowns.
I bought a custom domain and they ran off with my money, they said i would have to EMAIL them AFTER i bought it, if i would have known about that. i would not have paid, the price is also trash. As a YouTuber With 20 thousand subscribers i couldn't even have 10 players on without it lagging badly.
Although I did not end up using this service they still were cooperative with their support and with the refund.
As per title. Hosted with them for 8 years now. Its clear that the service is designed by gamers as it has everything you need. Their support is also stellar, fast reply and quick resolved. Not that i needed much in all those years. Worth every penny.
I have hosted with SM for years and I've never had any issues whatsoever until recently. I brought my concerns up with customer support and James was very helpful with getting me answers quickly. I also work in customer service so I can usually have a decent expectation of what kind of response I'll get, not this time though. My expectations were blown right out of the water! In under an hour not only had I heard back, but I was given an explanation for my problem, a solution, AND an expected time of completion for the solution. That alone was impressive, but to add to my satisfaction James informed me the problem was solved ahead of schedule. I've recommended SM for years due to the quality service they provide but now I can add excellent customer service to that. Certainly a welcome change from the norm of standard scripts and soulless responses you get from most customer service experiences. 10/10 Will recommend, and continue to be a client for the foreseeable future!
I have been using ServerMiner for years and they continue to show me why I will never use a different server hosting service. I had a problem with one of my most recent servers and they quickly got everything fixed.
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