What do reviewers say about the gaming collections?

Many describe the libraries as large, varied, and extensive, with content arranged in folders. One reviewer noted duplicate titles in a collection, and another wished a particular package included additional games.

Are the downloads fast?

Many reviewers praise the download speed, including for FTP downloads. A few describe downloads as less quick than they would like or say working through a large package can take considerable time.

Is the setup straightforward?

Many reviewers say setup is simple or easy to use. One reviewer found that using a different configuration could require extra tinkering, and another cautioned that getting through a large package may take time.

What do customers say about support?

Many reviewers describe the support and community as responsive, helpful, and knowledgeable, particularly in the online community. A few report limited replies or follow-up when asking about access, downloads, updates, or other concerns.

Do reviewers always find the package contents match their expectations?

Experiences differ. Some reviewers say their purchase was as expected, while others wished for additional titles or felt that access or the package contents differed from what they anticipated. Checking the specific package details before buying may help clarify expectations.

How do reviewers describe the price and upgrades?

Several customers describe the packages as good value or reasonably priced, and some report completing upgrades without difficulty. One reviewer found upgrade expectations confusing, so experiences and expectations around upgrades are not uniform.

Ist Retrosystem seriös? Bewertungen & Rezensionen

Nolan Whitaker

1 Bewertung

vor 5 Tagen

A choice of front ends

Getting started felt pretty painless, and being able to choose between front ends was a nice touch.

Tobias

1 Bewertung

16. Okt. 2026

Plenty to explore

The collection gave me plenty to explore, and the different systems are laid out in a way that feels manageable. I did need to take my time with the setup, but the instructions and helpful community made that less daunting. Nice to have a big library without feeling lost in it.

hazelnut

1 Bewertung

Verifizierte Bewertung

6. Sept. 2026

Easy setup and helpful support

I found the setup straightforward, with plenty of content to explore. When I had questions, the community was helpful and responsive, which made getting started much easier for me.

Verifizierte Bewertung

Johnny Newby

GB9 Bewertungen

Bewertungsquelle

18. Juni 2026

Poor support after buying a premium retro gaming package

I purchased one of Retrosystem’s premium retro gaming packages in December 2022. Over time I ran into repeated issues with updates, downloads, access to content linked to my package, and getting certain systems working properly. The biggest issue for me was the support. I contacted support through Discord several times with reasonable questions, especially around access to downloads and updates. My last support message was in April 2024, and after not receiving a proper response or follow-up, I eventually gave up and looked elsewhere. I understand people can be busy, but when you have paid for a premium package, support matters. If a customer raises genuine issues and then gets minimal replies or no proper follow-up, that is poor service. The basic system worked to some extent, but some systems, especially PS3 and arcade-related setups, were frustrating, and the lack of support made it worse. In the end, I bought another system elsewhere because I no longer had confidence that the issues would be properly resolved. I am leaving this review now because the experience was never properly resolved, and I think it is fair to share my honest experience as a paying customer. Based on my experience with poor follow-up, unresolved access/download issues, weak support, and ongoing technical frustrations, I cannot honestly recommend the service. **Update – 20 August 2026** Following Retrosystem’s response, I contacted them directly on 30 June 2026 by their sales cotact email, using the contact address they provided, with my original order details as requested. I asked for clarification regarding my previous 50TB premium package and current access. Unfortunately, I have received no response or follow-up. They stated that their platform and support processes had improved, but based on my recent experience, I have not seen any improvement in support or follow-up.

HappyCamper

US1 Bewertung

Bewertungsquelle

23. Dez. 2025

Retrosystem Rocks!!!!

Great, responsive support with a great community and trustworthy providers. I've been a customer for several years now, and have had nothing but a great experience! The product(s) are extensive, and well put together, and updates are regular as well. I have no regrets, and no complaints! I've done several updates over the years, and every interaction was without issue. The discord community is very helpful and knowledgeable, and the host is very responsive and very interactive on all threads.

Tbud

US1 Bewertung

Bewertungsquelle

17. Dez. 2025

Simply the BEST.

Ian Walker

GB3 Bewertungen

Bewertungsquelle

17. Dez. 2025

Top class all round

Top class all round: great content, super support and always kept up to date. Full access guarateed. Thanks

Marcus H

US9 Bewertungen

Bewertungsquelle

16. Dez. 2025

Unreliable

Unreliable and Misleading I purchased their membership expecting access to the advertised 300 TB Retro Arcade collection. Instead, without warning, access was suddenly limited to a 2 TB file, which is nowhere near what was promised. The explanations given were unconvincing, including claims that they were worried about Chinese companies stealing their business. This raised serious doubts about whether the original offering was ever real in the first place. I did receive a refund, but the entire experience was a waste of time. I would not recommend this service due to misleading advertising and poor transparency. 26.12.25 - Updated after the sellers respond: Your reply is misleading and does not reflect what actually happened, including our Discord conversation, which I have saved. 1. Payment was accepted before any restrictions were disclosed. I completed the purchase based on the advertised offering. Only after payment did you state on Discord that: • Access would be limited to 2 TB • Full access would only be considered after months • New customers would be quarantined • VPN/IP checks and connection limits would apply • You requested government ID with address and photo 2. Account creation was withheld due to new conditions. You are correct that an account was never created — because you decided to limit access and add new requirements after payment. That does not negate the issue. It confirms it. 3. Limitation was explicitly stated by you In Discord you wrote: • “I can give you access to 2 TB of RetroBat to start with.” • “2 TB RetroBat for the first 3 months, then access will be extended.” This directly contradicts your claim that no restriction was imposed. 4. These conditions were not disclosed on the website. At the time of purchase, none of the above limitations or requirements were mentioned. I have a saved copy of the site from when I ordered. 5. Refund acknowledged — experience still valid. Yes, the payment was refunded. That is appreciated. However, a refund does not erase misleading advertising or the time spent dealing with undisclosed post-purchase conditions. This review reflects my actual experience and is supported by written Discord messages. I stand by it!

CLAUDINE GUITON

FR4 Bewertungen

Bewertungsquelle

19. Mai 2025

quasiment aucune réponse des gars de…

quasiment aucune réponse des gars de retrosystem et tout vient de arcade punks alors vous faites comme vous voulez mais...

Mark Dempster

GB3 Bewertungen

Bewertungsquelle

11. Mai 2025

highly recomend

retrosystem this company is amazing the support over last few years i have recieved amazing support (which is good as i rubbish with tech) there download speeds are good i was on another site called arcadesystemsuk (found on arcadepunks) never again they was useless slow replies slow delivery slow download omg never again shame i didnt find retrosystem first lol

Retrosystem

Retrosystem

Retrosystem