Do reviewers find it possible to progress without spending money?

Many reviewers say increasingly difficult levels and limited moves can make progress frustrating, and some feel pushed to buy extra moves, boosters, or in-game currency. Others say purchases did not resolve the problems they encountered.

What do reviewers say about customer support?

A recurring complaint is that support takes a long time to respond or does not respond. Some reviewers describe automated or canned replies and say their reported issues remained unresolved.

Do reviewers report technical problems or missing rewards?

Yes. Some describe crashes, features that stop working, lost or missing resources, and rewards they say were not credited after completing levels or events. They also report difficulty getting support to resolve these problems.

Have reviewers noticed changes to the games?

Township players describe changes to activities, events, rewards, and gameplay, with some saying that match-3 puzzles have displaced other activities they valued. Several say these changes made the games less varied or enjoyable for them.

Can players communicate with their teams in Township?

Some reviewers, particularly players in the UK, say they lost access to team chat or could no longer communicate with teammates. They describe this as a significant problem for a game they played as a team.

What do reviewers say about in-app purchases and refunds?

Some reviewers report spending money on game items or purchases they say were unintended, and describe difficulty resolving payment or refund concerns. Experiences and circumstances vary, and the reviews do not establish a general refund policy.

Do reviewers say the advertised mini-games are available?

A few Township reviewers say they downloaded a game expecting mini-games shown in advertisements but did not find those activities in their experience. Others say the selection of in-game side activities has changed over time.

Ist Playrix seriös? Bewertungen & Rezensionen

cedar mug

1 Bewertung

23. Okt. 2026

Still waiting for help

Tried to get help after a game issue, but the replies never led to a real answer. That left me more frustrated than the glitch itself.

Klaus I.

DE2 Bewertungen

Bewertungsquelle

19. Okt. 2026

Reine Abzocke!

Rein auf teure Einkäufe ausgelegtes Spiel. Ab bestimmten Leveln ist ein Weiterkommen nur noch möglich unter Einsatz von überwiegend erkauften Joker. Für mich ein Dpiel da spchtig macht und nur auf Abzocke ausgelegt ist.

Elene Tchrelashvili

FR1 Bewertung

Bewertungsquelle

12. Okt. 2026

Très déçue par Township et son service…

Très déçue par Township et son service client ! Le jeu m'a offert environ 4 000 vies en compensation, accompagnées d'un message d'excuses. Il m'en restait une centaine, qui ont soudainement disparu après une demande accidentelle de vie dans le chat de ma co-op. Depuis le 28 septembre, je contacte régulièrement l'assistance. On me promet à chaque fois une vérification de mon compte et une réponse d'un agent humain, mais rien ne se passe. Aucune explication, aucune restitution de mes vies et même plus de réponse, pas même automatique ! C'est inadmissible de traiter ainsi les joueurs. Je demande simplement une explication et la restitution de mes vies disparues.

inkwell

1 Bewertung

8. Okt. 2026

Too many tough levels

Too many tough levels. Progress started to feel tied to spending, and the fun faded.

Ale Ale

IT20 Bewertungen

Bewertungsquelle

2. Okt. 2026

Truffa in piena regola

Truffa in piena regola, non c'è un giorno che i giochi hanno i problemi tecnici se paghi vai avanti è sarebbe un gioco gratuito

Manuela

IT2 Bewertungen

Bewertungsquelle

25. Sept. 2026

Assurdo vanno avanti solo chi bara

Assurdo vanno avanti solo chi bara ! Ho segnalato più volte al supporto ma niente non rispondono neanche . Ho avuto un problema con il super pass mi si incanta di continuo non somma i punti e in più non mi ha fatto prendere neanche 1 compenso dei 49 amici di coop mi aveva dato solo 5 vite e per 10 gg ho giocato con solo 5 vite ed ho speso 9 euro per prendere tutte queste fregature ! Sono assurdi ! E non presenti non iniziate a giocare vi fregano tutti i soldi gli interessa solo che paghi tutto truccato !

Светлана Близнюк

SE7 Bewertungen

Bewertungsquelle

18. Sept. 2026

Это классическая мошенническая схема…

Это классическая мошенническая схема монетизации и откровенный финансовый аферизм под видом казуальной игры. Вся архитектура проекта Homescapes заточена исключительно на агрессивное выкачивание денег из пользователей с помощью манипулятивных алгоритмов.Игра постоянно, буквально через каждые два-три уровня, намеренно активирует динамическую регулировку сложности (Difficulty Throttling) и принудительную манипуляцию игровым полем (Rigged Board Generation). Генерация элементов на доске рассчитывается так, чтобы сделать прохождение без платных бустеров математически невозможным, принуждая игроков совершать микротранзакции.Когда игроки предоставляют детальную аналитику, скриншоты ходов и чеки реальных платежей через платежные системы, служба поддержки полностью самоустраняется, заменяя живых специалистов бесполезными ботами-шаблонами. Это целенаправленный обман потребителей и вымогательство средств через искусственно созданные барьеры.

Scott

US2 Bewertungen

Bewertungsquelle

17. Sept. 2026

Support has gone full AI

Support has gone full AI, you cannot get any actual help from a human, and they are removing features from SOME (not all) people to get them to spend more. I understand that with pay-to-win the playing field will never be level. But they actually give some towns the chance to buy things that they will not let others buy. So even the pay-to-win aspect of this game is messed up. This is not about a broken feature or bug - this is a verified intentional decision based on feedback from the AI chatbot. I do not know why I am being discriminated against but here we are.

T L

US2 Bewertungen

Bewertungsquelle

13. Sept. 2026

TOWNSHIP-Don't Waste Your Time

I have played Playrix's game Township for 13 years. Over the past couple of years, there have been many changes to the game....most of them involved players having to spend more money. They used to have a wide variety of "side, mini-games" one could play inside of Township for enjoyment and extra rewards. These were replaced, quite a while ago, with this absolutely mind-numbing, boring "adventure game" and Match-3 puzzles. No more variety....just the exact same thing....week after week. We always had, what they called, a Town Pass....which offered small rewards for completing Match-3 levels. There was an added component to this pass called the Golden Ticket that a player could purchase (with real money), for added rewards. Their latest decision was to "create a test group" for a "new and improved" version of the Town Pass....which would've been fine....for a test run, in the background for that test group. What they did however, was to give that new function to the test group and....they totally took the original Town Pass away from everyone else.... We were left with....NOTHING. Playrix made a LOT of money on this one feature alone.... Whoever gave the approval for this latest decision....should be FIRED !!!! EVERYONE that I know is leaving the game. FB and other message boards are....blowing up. Players are feeling used and betrayed. I pulled the plug on the game this morning....after 13 years.

Samantha

US2 Bewertungen

Bewertungsquelle

12. Sept. 2026

Likely going to uninstall today

Likely going to uninstall today. Whatever this new test is - it's not good. Friends have options available that I do not. Unfortunately, I have spent money with them, which I now realize was a terrible idea. Ive found similar games with other developers that have better reviews.

Playrix

Playrix

Playrix

Ist Playrix seriös?

Bewertungsübersicht

52 Bewertungen auf WebVouch

52 Bewertungen

52 Bewertungen

Ihr Vertrauen hat für uns Priorität.

Ihr Vertrauen hat für uns Priorität.