Do reviewers find the support helpful?

Many reviewers describe staff as friendly and helpful, especially when assisting with server setup, configuration, mods, and troubleshooting. Some report quick replies and patient guidance. However, a few customers describe slow or unhelpful responses, particularly during outages or refund requests.

Is the hosting suitable for someone new to running a game server?

Several reviewers who were new to server hosting say staff helped them through setup, explained configuration, and assisted with fixes. Other reviews describe support resolving mod, database, and mission setup problems.

How do reviewers describe server performance and reliability?

Many reviewers report smooth performance, low lag, and stable service, with some describing strong uptime. However, a few report outages or extended downtime, so experiences are not uniform.

Can customers get help configuring mods or custom game servers?

Reviewers describe receiving help with mods, missions, databases, and server settings. Some also mention hosting options for games beyond Arma, though experiences and needs vary.

What do reviewers say about pricing and value?

Some reviewers consider the hosting reasonably priced or good value compared with other providers, citing server performance and available options. Others raise concerns about overcharging or accounting errors, so it may be worth checking bills carefully.

Have reviewers reported billing, cancellation, or refund problems?

A few reviewers describe difficulty canceling through the website, disputed or unexpected charges, and delayed or unanswered refund requests. One reviewer later said the refund was received, but still described dissatisfaction with the experience.

Ist Open Group Management seriös? Bewertungen & Rezensionen

Ist Open Group Management seriös?

Open Group Management hat eine Gesamtbewertung von 1,9 von 5 basierend auf 62 Bewertungen. Die Bewertung setzt sich aus WebVouch (5,0 von 3 Bewertungen) und Trustpilot (1,7 von 59 Bewertungen) zusammen. Auf WebVouch: 53 Bewertungen. 89% vergeben 4 oder 5 Sterne, 9% 1 oder 2 Sterne. Open Group Management hat dieses Profil noch nicht beansprucht. Die folgende Bewertungszusammenfassung zeigt, was Kunden loben und welche Probleme sie am häufigsten melden.

Sasha Merrill

1 Bewertung

Verifizierte Bewertung

vor 4 Tagen

Help with setup

Discord guidance made getting a first game server set up feel manageable; I wasn't left guessing at each step.

Verifizierte Bewertung

Mireya Solis

1 Bewertung

Verifizierte Bewertung

17. Okt. 2026

Held up in a busy session

Oh, that's impressive - the server kept up with a crowded Arma session and plenty of AI without performance hiccups. Exactly what our group needed.

Verifizierte Bewertung

Noel Harwick

1 Bewertung

Verifizierte Bewertung

13. Sept. 2026

really helpful support

really helpful support when setup got confusing, and the server ran well.

Verifizierte Bewertung

Mac Dirty

DE4 Bewertungen

Bewertungsquelle

17. Jan. 2026

All show, no go

As ArmaHosts this service was good, now under new management as Open Group Management, things seem to be going down hill. In the past month our group has had the following incidents, with seemingly no worry, solution, nor timeline from the service provider. - Services are down with no notice, as customers you're doing OGM's job of finding out the service is down and then reporting it to them, when you would expect them to know almsot immediately if the service they're getting paid to provide is down and they're not able to provide said service. - Accounting issues, that OGM won't notice and when you as a customer ask, you get charged significant backpay for their job undone. Again it was us the customer, who revealed their lapses in accounting. - Accounting issues, "by accident" our account was deposited for almost £700, that is yet to be returned. Paypal plays dumb as always. Still waiting for a resolution of this. We're considering contacting the consumer protection authorities. - No sense of urgency conveyed by the management in response to these lapses in service. We even presented them offers for reasonable discounts in order to buy back trust, unfortunately those offers fell on deaf ears. Based on December 2025-January 2026, Open Group Management has shown an austounding level of incompetence and disregard for their customers and the legality of online payments. We are actively looking at alternatives now.

Ethan Shaffer

US1 Bewertung

Bewertungsquelle

24. Sept. 2025

Horrible uptimes and unhelpful staff

Server had gone down only a few days after purchasing a server. Open a ticket on the discord, the staff there were very unhelpful, showed us slightly above zero transparency, offered no ETAs on repairs or fixes, and seemed wholly disinterested in speaking with us. After about three days of the server being down, and now being down longer it was up since I started the payment cycle, I put a ticket in on the website asking for a total, but accepting a partial, refund. It has been over a week and they have yet to issue any kind of reply what so ever.

Reese Stacks

US1 Bewertung

Bewertungsquelle

1. Apr. 2024

Discord customer support is amazing!!

Discord customer support is amazing, probably the best and most understanding toward 1st time server owners the server also runs flawlessly! Definitely will be recommending to my friends, keep up the great work guys!

Mark Goossens

NL1 Bewertung

Bewertungsquelle

20. Okt. 2023

Mildly bad

Incredibly terrible, the server didn't have any power, along side the fact that the customer support is terrible (Took 2 full days to get a response from someone who could refund me). I requested a refund which they agreed to but never arrived in my bank account, then they decide to charge me for my refunded server again, get the hell outa here I feel obligated to slightly increase my review rating as I have received my refund in full and luckily was never charged. I still won't give it a high review as I still find it ridiculous that I can't play modded antistasi with 4-5 players on a basic server, which providers like host havoc do allow, given this is slightly more expensive but well worth the slight increase in cost, allowing us to run large modded and custom antistasi and liberation missions while also providing on site customer service, not reliant on discord (Although this is more of a personal gripe).

Mojave_Narwhal

US1 Bewertung

Bewertungsquelle

1. März 2023

Mans helped me on more than just server…

Mans helped me on more than just server issues. Harold is the next president.

Lewis Loughbrough

GB6 Bewertungen

Bewertungsquelle

5. Jan. 2023

Servers are always stable

Servers are always stable, supportive staff, always customer focused which honestly is always something I look forward to my next dealing with them. btw if you join their discord you can ask them to set you up a game server for literally any other game. 7 days to die, Ark, farm sim etc.... any questions ask me.

Justice Lewis

ZA1 Bewertung

Bewertungsquelle

18. Aug. 2022

Friendly Customer Service

I have known the owner and company for a little over 2 years, they have a variety of options for you to choose from regarding game servers and teamspeak servers. Their customer service / Technicians is friendly,helpful and relatively quick depending on your issue, with staff online 24/7 90% of the time. I highly recommend you give them a try.

Über das Unternehmen

Open Group Management is a leader in server hosting & cloud services. It focuses on solutions for businesses and entertainment worldwide. We provide high-end gaming servers to enterprise-grade servers for a fraction of the current market rates. We also provide, free consultation, 24/7 support, and we are interested in ensuring our customers have all the performance and security they need to keep their server applications running. With our partnerships in every major country, we are able to deliver the best connection quality and platform reliability to our clients.

Open Group Management

Open Group Management

Open Group Management