Do reviewers generally receive working game keys?

Experiences vary, but complaints about invalid, used, or already-redeemed keys recur throughout the reviews. A few reviewers say their keys worked without problems.

How quickly do digital codes arrive?

Some reviewers report receiving working codes soon after paying. Others describe paying without receiving a code or being unable to access their purchase.

What happens when a code does not work?

Reviewers describe submitting screenshots or other proof, but several say the investigation was slow, requests were closed, or no remedy followed. A few report eventually receiving a reimbursement or wallet credit.

Are refunds straightforward, according to reviewers?

Many reviewers who requested refunds describe delays, deductions, or difficulty getting their money back. One reviewer says a refund was eventually provided after reporting a key problem.

Do reviewers report checkout or payment problems?

Some describe checkout remaining stuck or an order showing as incomplete despite a payment being taken. A few also report unexpected charges or concerns about card activity; these are reviewer accounts, not independently verified findings.

Are gift cards reliably usable?

Reviews include reports of invalid or previously used gift card codes, missing portions of an order, and restrictions that did not match a buyer's expectations. A reviewer also describes receiving a partial refund after a card-code issue.

How do reviewers describe customer support?

Many reviewers with a problem describe slow or automated responses, repeated requests for evidence, or unresolved tickets. A few report a helpful response or eventual reimbursement.

Ist My Eneba seriös? Bewertungen & Rezensionen

Ist My Eneba seriös?

My Eneba hat eine Gesamtbewertung von 1,7 von 5 basierend auf 79 Bewertungen. Die Bewertung setzt sich aus WebVouch (1,0 von 3 Bewertungen) und Trustpilot (1,7 von 76 Bewertungen) zusammen. Auf WebVouch: 53 Bewertungen. 11% vergeben 4 oder 5 Sterne, 87% 1 oder 2 Sterne. My Eneba hat dieses Profil noch nicht beansprucht. Die folgende Bewertungszusammenfassung zeigt, was Kunden loben und welche Probleme sie am häufigsten melden.

Oscar Norris

1 Bewertung

Verifizierte Bewertung

vor 2 Tagen

Pre-order refund mismatch

A pre-order refund dead end. The reply treated the request like a released game, so the policy felt like a poor fit.

Verifizierte Bewertung

Zara McKenna

1 Bewertung

Verifizierte Bewertung

20. Okt. 2026

No code, no answer

A missing code and no useful response left me out of pocket. That's enough to put me off buying digital keys here.

Verifizierte Bewertung

Sara M

ES3 Bewertungen

Bewertungsquelle

17. Okt. 2026

Compré varios códigos y ya llevo dos…

Compré varios códigos y ya llevo dos reclamaciones. Una de ellas fue resuelta por que el código era inexistente y la otra al ir a canjear el cupón estaba a cero luego he perdido mi dinero y nadie responde ante ello. Mete en el saldo y días después lo sacan. No recomiendo comprar

Julie Leach

DK3 Bewertungen

Bewertungsquelle

15. Okt. 2026

I am trying to purchase a gift card…

I am trying to purchase a gift card using my Eneba wallet balance. My balance has not decreased, but I still cannot complete the purchase.

Eloise

1 Bewertung

25. Sept. 2026

Stuck at checkout

Checkout never moved past the loading message, so I couldn't finish buying the game. I waited and still had no idea whether the payment had gone through. It turned a simple purchase into a frustrating dead end, and I gave up rather than risk being charged without getting the game.

Olivier

DE1 Bewertung

Bewertungsquelle

15. Aug. 2026

I requested a refund for a pre ordered…

I requested a refund for a pre ordered key and only AI responded saying 14 days is over BUT ITS A PRE ORDER NOT A GAME THATS RELEASED

JE VEUT LE CODE DE LA CARTE

CA8 Bewertungen

Bewertungsquelle

23. Juni 2026

J'ai acheter une carte cadeau de marque…

J'ai acheter une carte cadeau de marque GOLD de 100$ et j'ai reçu juste une carte de 50$ Apple mais j'ai payer 162$ j'ai reçu un code de carte Apple de 50$ ils me manque une carte cadeau de 50$ j'ai perdu le numéro de mon achat veuillez m'envoyer une autre carte cadeau de 50$ envoyé moi un émail pour me confirmer le tout merci

Honest Reviewer

GB97 Bewertungen

Bewertungsquelle

3. Mai 2026

Scam

Scammers. Took my £4.39 and left me with no key thanks.

Carl Tech

GB1 Bewertung

Bewertungsquelle

12. Apr. 2026

Money grabbing.

Made a mistake when ordering, my fault. Asked for refund seen as I hadn't displayed the game key. They gave me a refund minus the service fee. Ridiculous business practice. I won't use them again. I wouldn't recommend others to use them either.

C G

GB2 Bewertungen

Bewertungsquelle

3. Apr. 2026

Got to check out

Got to check out. It has been saying 'this may take a while' for half an hour so far. Use LOADED (used to be called CDKeys) I have used these many times and never had any problems at all. This ENEBA company is a joke!

My Eneba

My Eneba

My Eneba