Outdated hardware, false advertising and horrible customer service

Beware of this company! We chose ModReady because they advertise premium hardware, enterprise-grade infrastructure, high performance and 24/7 support from real humans. Let me tell you... No. Our Minecraft server launched with around 30 players and immediately became unplayable, despite having good hardware! TPS dropped from 20 to as low as 1.5–3.5, despite PURCHASING an additional CPU Boost. Even after paying extra, performance remained extremely poor and the server repeatedly crashed, forcing us to shut down our launch. After investigating, we discovered our server was running on an nearly 10-year-old Intel CPU rather than the advertised Ryzen 9 7950X. Support interactions were handled entirely by AI, and at no point were we able to reach a real human. The AI panel staff confirmed hardware ciscrepancies and revealed that NONE of the European servers were running on the advertised hardware. Also important: Extremly high RAM overallocation ratios, with some server nodes allocating over 1 TERRABYTE of customer RAM on system with LESS than 100 GB of physical memory. Migration attempts failed, because nodes were already at or beyond their limits. Good to know: All of their servers were at least at 15.000% CPU limit and all of them at least 800%+ overallocated on the RAM. The biggest issue isn't the poor performance itself, but the service / advertisement does not match in any way with what was promised. What to note aswell: Nearly every review here was posted from fake accounts in january, all of them with no other reviews. See for yourself! Do not use ModReady under any circumstances - stay away from this provider!