Do orders usually arrive on time?

Experiences vary sharply. Some reviewers say their purchases arrived quickly or on time, while many others describe long waits, orders that remained unfulfilled, or items that never arrived.

What do reviews say about customer service?

Many reviewers report that emails and other attempts to contact the company went unanswered, including requests for order updates and help with faulty products. A few reviewers describe more positive communication.

What do reviewers report when an order does not arrive?

Some describe being charged without receiving their items and say they could not get a response or refund from the company. A few report seeking reimbursement through their bank, with some saying they recovered their money that way.

Are the AirPods described in reviews reliable or genuine?

Reviews are mixed, but several customers say AirPods they purchased malfunctioned, with problems such as poor connections, charging issues, or components stopping work. Some reviewers who had products checked by Apple say they were told the items were not genuine.

Can customers return faulty items or get a refund?

Several reviewers say they tried to return faulty products or request refunds but did not receive a response or resolution. One reviewer says a replacement was arranged, but the replacement was also faulty and a later refund request went unanswered.

How do reviewers describe the toys and collectibles?

A few customers who received toys, plush items, or figures praise their quality and selection. Other reviewers report that toys they ordered did not arrive, so experiences are not consistent across the reviews.

Ist Toy Store seriös? Bewertungen & Rezensionen

Ist Toy Store seriös?

Toy Store hat eine Gesamtbewertung von 2,3 von 5 basierend auf 596 Bewertungen. Die Bewertung setzt sich aus WebVouch (1,0 von 3 Bewertungen) und Trustpilot (2,3 von 593 Bewertungen) zusammen. Auf WebVouch: 53 Bewertungen. 21% vergeben 4 oder 5 Sterne, 77% 1 oder 2 Sterne. Toy Store hat dieses Profil noch nicht beansprucht. Die folgende Bewertungszusammenfassung zeigt, was Kunden loben und welche Probleme sie am häufigsten melden.

Greer

1 Bewertung

vor 4 Tagen

No help when they failed

The silence was the worst part; my AirPods stopped working and I couldn't get a reply. Really frustrating.

Audrey Mills

1 Bewertung

17. Okt. 2026

Nothing arrived

Nothing arrived, and my emails went unanswered. Should've checked the reviews first; pretty gutting, and I wish I'd known.

flicker

1 Bewertung

11. Sept. 2026

Nothing arrived

Paid for a plush, then complete silence afterward. No reply to emails either - really disappointing.

Scarlett Barber

GB1 Bewertung

Bewertungsquelle

1. Feb. 2024

Mr Adam Owen the director of ARO…

Mr Adam Owen the director of ARO Commerce Ltd which traded as Geekswag.co.uk has received a two-year suspended prison sentence and 180 hours community service for selling, and having in their possession for future sale, approximately 10,000 units of counterfeit Apple AirPods. If you were a customer of ARO Commerce Ltd trading as Geekswag.co.uk and purchased a pair of branded AirPods or AirPod Pros between 3 May 2021 and 5 April 2022, please contact Hertfordshire Trading Standards department on TS_Scams @hertfordshire.gov.uk by the 10 May 2024. (TrustPilot does not allow us to post the email address in full so please remove the space in the email address above) Please include your full name, contact details, order confirmation, order date and order number within the email. For further information please see the full press release on the Hertfordshire County Councils website.

edean

GB4 Bewertungen

Bewertungsquelle

4. März 2023

Scam company ripped me off for a…

Scam company ripped me off for a plushy. I reported them to trading standards and it looks like they have been taken down.

Louise Pradella

GB3 Bewertungen

Bewertungsquelle

24. Feb. 2023

Scam company

Scam company. Ordered 2 minecraft plushes for my sons birthday, received a confirmation email but items not received and no response from my emails. Wish I'd seen other reviews before ordering Update 21/05/2023- I've claimed my money back through my bank. Received an email a few days ago from trust pilot stating that this company want more information on my case, otherwise my review may been removed. Details sent. Still zero reply from the company regarding my missing items. Seems they're only bothered about bad reviews??

Ben Lippitt

GB3 Bewertungen

Bewertungsquelle

21. Feb. 2023

IGNORE GOOD REVIEWS, SCAM

IGNORE GOOD REVIEWS Ordered 2 items that never arrived and have heard nothing back from them this company is a scam ignore the good reviews they're all bots/fakes from what ive seen this company either doesnt send your item or they send you knockoffs advertised as the real thing avoid like the plague

Jay Todd

GB7 Bewertungen

Bewertungsquelle

12. Feb. 2023

DO NOT TRUST!

DO NOT TRUST! Ordered a plushie with my sons Christmas money. Over £30 in total. It never came and all my emails have been ignored. He’s only 7 and absolutely heartbroken.

Francesca

GB12 Bewertungen

Bewertungsquelle

8. Feb. 2023

Took the money no delivery no response

Took the money for child’s Christmas pressie and delivered nothing. No response to repeat email queries. Two months later I am assuming @geekswag.co.uk are trading fraudulently.

Rosemary Evans

NL34 Bewertungen

Bewertungsquelle

30. Jan. 2023

A complete and utter scam

This is a scam website unfortunately I ordered a game on Dec 4th and no communication and no goods I have now claimed my money back through my bank. I wish I had read trust pilot reviews before buying as they say it all. Do not use you certainly will not receive the goods

Toy Store

Toy Store

Toy Store