No fix for the key
A key that wouldn't activate, then no clear fix after I asked for help.


FOXNGAME hat eine Gesamtbewertung von 1,5 von 5 basierend auf 32 Bewertungen. Die Bewertung setzt sich aus WebVouch (1,0 von 3 Bewertungen) und Trustpilot (1,6 von 29 Bewertungen) zusammen. Auf WebVouch: 32 Bewertungen. 3% vergeben 4 oder 5 Sterne, 94% 1 oder 2 Sterne. FOXNGAME hat dieses Profil noch nicht beansprucht.
Unsere Lösungen entsprechen der EU-Omnibus-Richtlinie.
A key that wouldn't activate, then no clear fix after I asked for help.
Pretty frustrating: the key was already used, and asking for help got me no clear fix.
I purchased 500 game keys from FOXNGAME on 15 March 2025. I resell these keys gradually to my customers, so it can take time before every key is actually activated. Recently, customers started reporting that some of the keys had already been used. After checking my records, I identified 32 keys from this order that were already activated before my customers could use them. I reported all affected keys through FOXNGAME’s complaint system and also contacted customer support several times. Their only response has been that the keys were forwarded to their supplier for inspection and that they are still waiting for the supplier to respond. The problem has now remained unresolved for around two weeks, despite repeated follow-ups. I have received no refund, no replacement keys, and no clear deadline for when the issue will actually be resolved. I also still have around 50 unsold keys from the same batch, which means there may be more duplicated or previously activated keys that have simply not been discovered yet. I bought the products from FOXNGAME, not from their supplier. I do not think customers should have to wait indefinitely while FOXNGAME resolves an internal issue with its supplier. I am still asking for a simple and reasonable solution: refund the affected keys or replace them with valid, unused keys. I will update this review if FOXNGAME finally resolves the problem.
Just like everyone else, got a key that was used by another account, told me they'll "check with their provider" only to reject it. Not a lot of money, bought it from another website. But they're just scammers. Nothing better.
Three cancellations left me without the account I was trying to buy. After each one, the order still went nowhere. A frustrating dead end.
Nie wieder, unfreundlicher Support. Keine Lösung des Problems, zukomplizierete Eingabe des Abos. Muß neues Konto angelegt werden, um das Abo zuerhalten. Rückerstattung ... , da es sich um ein "Verfalls Konto" handelt, nicht möglich. Also Nie wieder
Horrible. I bought a Tarkov arena epic games account on 3 separate occasions as they kept canceling. Each one I waited around a day and they canceled. Genuinely shit people.
Kept me on the screen saying Id get the email and password info for over 3 hours. Only issue Ive ever had on Kinguin was with them. It wasn't a high amount of money, but its the principle that counts. As other reviews say, they lazily copy and paste for customer service and dont communicate much.
If it says "Delivery within 24 hours" on your order, expect to be delivered at the very last minute. Worse still: Without any communication. Five messages sent, not a single reply. That's more than 10 hours without news now. Worst experience as a key seller/account I've had in the last few years. To be absolutely escaped. Others do better than them at the same price. I regret it a lot
I ve paid for a Conan Exhile key on Kinguin that was already used, those guys made me wait 4 days telling me that they was going to see what was theproblem with their supplier after asking me for many pictures from the account where the key was used. They kept saying the same thing and even sometimes doing a copy/paste of their sentence in our discussion to resolve the problem. 4 days to get a working key for a game that you bought from them withotu any success is too much. They really handle their customers poorly. avoid them!
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