What do reviewers say about support?

Experiences vary. Some reviewers describe quick, helpful replies, while others report ignored tickets, closed cases without clear answers, or long waits for updates.

Do reviewers report bans or account flags they believe were incorrect?

Yes. Several describe being banned or flagged for cheating or smurfing when they believed they had not broken the rules. Some also say appeals were difficult, closed, or left without clear updates.

How reliable are matches, servers, and matchmaking?

Some reviewers praise the servers, but others report lag, disconnections, matchmaking waits, or matches disrupted by server problems.

What do reviewers say about cheating and player behavior?

Some reviewers report encountering suspected cheaters, harassment, bullying, or discriminatory language. They also differ in how effective they think staff are at addressing player reports.

Do reviewers like the tournaments and ladders?

A few reviewers speak positively about tournaments and ladders, describing them as enjoyable. Other feedback raises concerns about tournament administration and getting help with match disputes.

Have reviewers reported problems with the anti-cheat software?

Yes. Some report anti-cheat or client problems, including disconnections, difficulty removing the software, or interference with a computer update.

What concerns have reviewers raised about paid membership?

A few reviewers say they had trouble with subscription charges or cancellation, or felt the paid membership did not provide the value they expected.

Ist Esportal seriös? Bewertungen & Rezensionen

Ist Esportal seriös?

Esportal hat eine Gesamtbewertung von 1,5 von 5 basierend auf 246 Bewertungen. Die Bewertung setzt sich aus WebVouch (1,0 von 3 Bewertungen) und Trustpilot (1,5 von 243 Bewertungen) zusammen. Auf WebVouch: 53 Bewertungen. 15% vergeben 4 oder 5 Sterne, 85% 1 oder 2 Sterne. Esportal hat dieses Profil noch nicht beansprucht. Die folgende Bewertungszusammenfassung zeigt, was Kunden loben und welche Probleme sie am häufigsten melden.

soft kettle

1 Bewertung

Verifizierte Bewertung

heute

Ugh, that ban

Ugh, being flagged for cheating when I hadn't cheated, then getting nowhere with my ticket, was maddening 😕

Verifizierte Bewertung

Peter Larkin

1 Bewertung

Verifizierte Bewertung

22. Okt. 2026

A rough tradeoff

The anti-cheat was the dealbreaker; it interfered with my Windows upgrade, and tracking down the cause took far too long. An AWFUL tradeoff.

Verifizierte Bewertung

Mikko

1 Bewertung

Verifizierte Bewertung

5. Okt. 2026

Waiting, not playing

The matchmaking queue was the part that put me off. I queued up expecting a game, but it dragged on long enough that I was left waiting instead of playing. That made the session feel like a waste, even before getting into anything else. I just wanted to play.

Verifizierte Bewertung

Simon Nystedt

SE1 Bewertung

Bewertungsquelle

27. Aug. 2026

Flera år av frustration

Anticheat-drivrutinerna har blockerat mina försök till att uppdatera win 10 till win 11. Det har tagit mig flera år att hitta orsaken. Stort tack, kalsbra firma.

smekk

RO2 Bewertungen

Bewertungsquelle

22. März 2026

waiting 4 hrs for the 2nd match on PGL…

waiting 4 hrs for the 2nd match on PGL ASTANA QUALIFIER, admins are on drugs, site is poor, have a good day

bajx

SE1 Bewertung

Bewertungsquelle

9. Sept. 2025

Blev manuellt fuskbannad utan att ens…

Blev manuellt fuskbannad utan att ens ha fuskat, denna platform borde läggas ner omedelbart.

Jacob Hallam

GB4 Bewertungen

Bewertungsquelle

2. Juni 2025

Allowing racism

An admin called Fa0st says that using the 'N' word in game, twice, is acceptable and only allows a warning. When you then contact an admin during your game and the other team unpauses to cheat, he also think that nothing should be done and is fair. Useless website.

Seb Ring

SE8 Bewertungen

Bewertungsquelle

6. Mai 2025

Lagging as hell the first time I…

Lagging as hell the first time I played. Now when I am gonna try it for the second time I have waited 11 minutes for a matchmaking haha, still not match writing this. Will not upgrade if this plattform sucks this much. Regular CS2 is more okey, even if it has more cheaters.

asfaf fas

CH1 Bewertung

Bewertungsquelle

4. Mai 2025

This platform has been only cheaters…

This platform has been only cheaters since its release. The head admin allows it and is friend with tons of cheaters. Avoid it like the pest.

VLD C

IT1 Bewertung

Bewertungsquelle

22. Feb. 2025

Racist playerbase and unprofessional support

I have tried to play using this platform for CS2, as opposed to using FaceIT. Damn, was the experience much worse. This platform's playerbase is full of nordic people that are racist to you, especially if you only speak english. The inbred swedes, finns and norwegians will throw racist statements and slurs at you, kick you of the game and even troll the game. If you try to raise a ticket to support, they completely ignore you, because ESPORTAL is a swedish company. I would recommend to no one to use this platform, unless they are a nordic inbred themselves.

Über das Unternehmen

Esportal is a web-based competitive platform for the major esport titles, currently focusing on Counter-Strike. We aim to make gaming in a Matchmaking and tournament environment a more engaging experience, removing disruptive influences such as disconnects, cheaters and trolls. Esportal is the place where you can play great matches with the right type of opponents and teammates.

Esportal

Esportal

Esportal