Do customers find the products sturdy and well made?

Many reviewers describe the brackets and equipment as sturdy, solid, and well constructed. Others report warped or split wood, so experiences with the condition of playset materials are not uniform.

Are the swing set brackets easy to assemble and fit standard lumber?

Many customers say the brackets make assembly quick and easy, and some report a good fit with their lumber. Others encountered brackets that were too small or needed to adjust the wood, so fit may depend on the materials used.

How difficult is it to assemble the playsets?

Experiences vary. Some reviewers found their project straightforward when following the guide, while others describe confusing or incomplete instructions, parts that needed adjustment, and assembly that took much longer than expected.

Do orders usually arrive quickly?

Many reviewers describe prompt shipping or delivery, sometimes sooner than expected. A few report substantial delays or a missing component that required a further wait.

Have customers received damaged or incomplete orders?

Some reviewers say their orders arrived complete and in good condition. Others report missing pieces, cracked parts, or warped and split wood.

What do reviewers say about customer service?

Several customers praise helpful, prompt assistance with questions or order changes, and one describes a mistake being resolved quickly. Other reviewers report poor or nonexistent after-sales support.

Do reviewers consider the products good value?

Many reviewers feel the quality and usefulness justify the price, and some specifically praise the value. Others describe the products as expensive or overpriced, so views on price differ.

Ist Eastern Jungle Gym seriös? Bewertungen & Rezensionen

Ist Eastern Jungle Gym seriös?

Eastern Jungle Gym hat eine Gesamtbewertung von 4,6 von 5 basierend auf 251 Bewertungen. Die Bewertung setzt sich aus WebVouch (4,0 von 3 Bewertungen) und Trustpilot (4,6 von 248 Bewertungen) zusammen. Auf WebVouch: 53 Bewertungen. 87% vergeben 4 oder 5 Sterne, 11% 1 oder 2 Sterne. Eastern Jungle Gym hat dieses Profil noch nicht beansprucht. Die folgende Bewertungszusammenfassung zeigt, was Kunden loben und welche Probleme sie am häufigsten melden.

Nadine

1 Bewertung

Verifizierte Bewertung

vor 4 Tagen

The sizing video helped

The sizing video was the detail that saved me from guessing which replacement cover would fit. I checked it, called with one lingering question, and got a helpful answer; ordering the right part felt much less daunting after that. It was simple to put on, too, and the play area is ready for more use. I appreciate having useful guidance alongside the parts, rather than being left to figure it all out alone. A small thing, but it made the job feel manageable without much second-guessing 🙂

Verifizierte Bewertung

Livia Halden

1 Bewertung

Verifizierte Bewertung

17. Okt. 2026

A lovely addition

Such a lovely addition. Straightforward to assemble, and the grandchildren are thrilled with it.

Verifizierte Bewertung

Brian

US3 Bewertungen

Bewertungsquelle

24. Sept. 2026

What a beautiful swing set

What a beautiful swing set! Very easy to assemble, and the grandchildren love it. The delivery was fast, and the driver took it down the lift gate, and pulled the pallet into our driveway. The whole transaction could not have been easier!

Theresa Grant

1 Bewertung

12. Sept. 2026

Too much guesswork

The brackets were too small for the suggested lumber... the directions left too much guesswork.

Elizabeth Fletcher

US1 Bewertung

Bewertungsquelle

16. Apr. 2025

Over priced garbage

Over priced garbage. The directions are lacking and the brackets are too small for the suggested size of lumber.

Luke Irvine

IE1 Bewertung

Bewertungsquelle

23. Juli 2020

After care Customer Support Awful

The kids love what they have now but kids are Kids. The instructions gave 8 hours to assemble took me two days 4 hours to make out the instructions and work out the screws and timber. Timber quantities outlined in the instructions were not what i was given and now that i am asking them to send me the additional wood they want me to pay the shipping costs. What's very confusing is that depending if the wood on 9cm or 9.5 cm wood get different quantities. The instructions have two different designs in them to add to the confusion and the measurements at times are left to ur own discretion. In all would not recommend as difficulty is to high unless you have wood work skills. And customer care in none existent. I guess there is a reason they are cheaper than others not always best to go with cheaper option. i get the service u pay for. but very very disappointing

Martyn

GB16 Bewertungen

Bewertungsquelle

1. Juni 2020

DO NOT buy unless you are a carpenter.

I ordered a swing set and tower for almost £700, I waited 7 weeks for delivery when the website said it would be 2 weeks! On the day the set was due for delivery two guys turned up and dumped a load of timber on my drive and two boxes. The instructions are shocking, the images of how a part should look once it is assembled looks nothing like the finished article. I should of know when I saw that one of the items you need for construction is a saw! Why? Surely all the items are made to measure.. That was my first mistake, nothing fitted as it should and had to be cut to fit, the boards were not pre-drilled something I have never experienced and on the subject of the boards most if not all had splits in them and were warped. Two days later and its up. I am sure our Grandchildren will love it but quite frankly it looks awful. DO NOT buy this unless you have good carpentry skills as you will not be able to assemble it.

Claire Broughton

GB2 Bewertungen

Bewertungsquelle

27. Mai 2020

Missing slide

We’ve just taken delivery for our jungle gym and it came without the slide (main part) and we now have to wait another two weeks!! Feeling extremely frustrated and upset.

dede

GB1 Bewertung

Bewertungsquelle

26. Mai 2020

i am taking legal advise about this…

i am taking legal advise about this disgrace of a company been waiting 8 weeks for my order they was quick enough taking payment DO NOT ORDER OF THIS COMPANY THEY ARE A JOKE RIPPING PEOPLE OFF

Peter Simon

GB1 Bewertung

Bewertungsquelle

14. Apr. 2020

Happy customer!

So happy with the nomad play tower for our small garden. Delivery was quick and efficient. I was a bit intimidated before constructing it, but it was a great project, and straightforward provided you follow the guide and recommended tools to the tee. Our 2yo is absolutely delighted with it (as are we!) - it will provide years of entertainment for many years.

Über das Unternehmen

Eastern Jungle Gym has been manufacturing wooden swing sets and "creating childhood memories" for more than 22 years. Our website allows customers to purchase our cedar playsets, DIY swing set kits, accessories, hardware and rubber playground mulch. It also features blogs, videos and lots of information about swing sets and children's play.

Eastern Jungle Gym

Eastern Jungle Gym

Eastern Jungle Gym