Corrupt team, bad community, greed.

I am being harassed in a game I've played since launch, 'Underworld Empire'. I've spent over $7,500 in the last few months alone. Your customer support agents and developers are allowing one player to continue using a known glitch to do this. They've ignored me repeatedly. They have insulted me with copy paste phrases intended for a player who just downloaded the game. They are feigning ignorance to support harassment. A direct violation of your terms of service. Upon looking lower there is another user with the exact circumstance from another game. Moderators and developers become friends with people who enjoy obsessively harassing others. One moderator in particular is "Jams" who repeatedly has been shown to be corrupt as he is an active player who benefits from being friends with certain people. Over 13 years of loyalty, far too much money to justify. All of that ruined by someone who buys and sells accounts, shares accounts, sells services, and actively harasses people while being applauded by the team. The person in particular harassing me won a contest for a character design (from a very low quality nonsense AI prompt). It has become his online persona and just shows how far this game has fallen under DECA games. Ironically a solely profit driven company cannot comprehend to intervene when one person spending more is being harassed by a manipulative community member who has not placed anywhere near the top in any recent events.