Ist Cloud seriös? Bewertungen & Rezensionen

Alistair Weller

1 Bewertung

Verifizierte Bewertung

vor 5 Tagen

Games wouldn't load

Games failing to load, and no help when things go wrong. Hard to enjoy.

Verifizierte Bewertung

orbit

1 Bewertung

Verifizierte Bewertung

17. Okt. 2026

No reply when I needed help

Support was the sticking point: I couldn't get a reply when I needed help, and it left the whole experience feeling pretty poor.

Verifizierte Bewertung

Gorm

AU1 Bewertung

Bewertungsquelle

15. Okt. 2026

You better hope nothing goes wrong…

You better hope nothing goes wrong because their customer service is terrible. They will literally troll you. Feels like it run by a bunch of greasy reddit admins. Shocking.

Imogen Cross

1 Bewertung

Verifizierte Bewertung

11. Sept. 2026

Renewal caused trouble

Auto-renewal was the part that caused the trouble: after a subscription renewed, my refund request was refused even though I contacted support soon after. The service also felt laggy, but the inflexible cancellation response was the bigger issue. A clear warning before renewal would have made this much less frustrating.

Verifizierte Bewertung

S G

AU1 Bewertung

Bewertungsquelle

20. Aug. 2026

Dodgy customer support. Feels like a scammy company.

This is an unprofessional and scam company. They have no customer support and won't respond to any issues. I can't believe Australia and NVIDIA lets such dodgy company operate. Shame on all of them.

Ed H

AU1 Bewertung

Bewertungsquelle

29. Juli 2026

Utterly useless support

Utterly useless support , pretty much non exsistent . Avoid dealing with such a horrible company . The Geforce Now service is good but the Alliance partner Cloud gg is just straight up dodgy .

The Shadow

AU10 Bewertungen

Bewertungsquelle

14. Juli 2026

Hot Garbage

Hot Garbage. Not worth using. Prohibitive. 1. No FREE Tier. The existing one is not fit for purpose. 2. No Performance tier. The existing one doesn't exist as always sold out. 3. Customer service was so pathetic I was able to upgrade my GFX card, have it delivered and installed before any action from Customer Support. VERDICT: If you cannot provide a functional TRIAL period, then you are hiding something. Businesses these days have NO CREDIBILITY, as their unaccountable actions bring the rest into disrepute. No functional Trial would lead to no functional service. Customer service is also demonstrated before I am a paying member - which shows you what you can expect as a paying member. Trash, like most Australian entities these days. AVOID LIKE THE PLAGUE - BUY A CARD ITS QUICKER

Dan T

AU1 Bewertung

Bewertungsquelle

5. Juli 2026

These guys are scammers and have horrible customer service and cancellation policies.

I signed up for Cloud.gg when I first got my Nvidia Shield TV Box. I think I used it for a couple of weeks but then never used it again. Last year 2025 I emailed them to cancel my service, they never cancelled it, I didn't dispute the money. This year when it renewed again I immediately asked them to cancel my service and refund the payment. They refused to refund my money despite being shown the email of me asking them to cancel. These guys are scammers and have horrible customer service and cancellation policies. Avoid at all costs.

US1 Bewertung

Bewertungsquelle

10. Juni 2026

AVOID LIKE THE PLAGUE.

AVOID LIKE THE PLAGUE. The autorenewals and their policy are absolutely attrocious. If you are even 1 day into renewal they won't refund you at all. They are an awful predatory company. Everyone should complain to the ACCC about them. I hope they go out of business and NVidia license GeForce NOW to a different provider. I understand not refunding historical months, but when you've just renewed accidentally by 1 day, they should allow cancellation. I've used Cloud.GG off-an-on for several years but I've changed my mind and recommending everyone including several family and friends to avoid ever signing up for Cloud.GG from now on. I love GeForce Now but hopefully a better competitor emerges than Cloud.GG

Daniel

AU6 Bewertungen

Bewertungsquelle

9. Juni 2026

CloudGG users

CloudGG users: check your auto-renew settings. My 6-month membership renewed automatically and CloudGG declined a refund when I contacted support shortly after the charge. If you don’t plan to continue, disable auto-renew in advance and keep track of your renewal date.

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