Do Pogo games work reliably, according to reviewers?

Many reviewers report games that fail to load, freeze, display incorrectly, or develop other technical problems. Some say these issues continued for weeks or affected multiple games.

Can customers get help when something goes wrong?

Reviewers frequently describe support as difficult to reach or limited to automated tools and forums. Several say their reports about account access, game problems, or missing rewards did not lead to a resolution.

Do reviewers report receiving points or cash rewards?

Experiences vary. Some reviewers report receiving payouts, while many describe rewards that were delayed, not credited after completing goals, or difficult to redeem. Some also report that receipt or game progress submissions were rejected.

What do reviewers say about cash-out verification?

Several reviewers object to verification steps, including facial or biometric checks, or say they could not receive verification codes. Some describe being unable to complete a cash-out or access an account as a result.

Are games free of ads and extra costs?

Some reviewers complain about frequent ads, paid subscriptions, or in-game purchases and describe the value as poor. Others say ads interfere with playing or that purchases seem necessary to progress.

Do reviewers find the games fair?

Some players allege that games are rigged or that opponents exploit glitches and cheating. These are reviewer perceptions, not independently established findings.

Can account access or game availability be a problem?

Some reviewers describe being locked out, unable to receive account verification codes, or unable to change an old email address. Others say particular games stopped loading or were removed.

Ist Pogo.com seriös? Bewertungen & Rezensionen

Maribel Knox

1 Bewertung

Verifizierte Bewertung

vor 1 Tag

When games won't open

The games stopped opening, and I couldn't find useful help when they failed. That made keeping a membership hard to justify.

Verifizierte Bewertung

Betsy

1 Bewertung

21. Okt. 2026

Ads in the way

The ads kept getting in the way of the games, and the technical problems made it hard to enjoy a simple break.

Ali H

US2 Bewertungen

Bewertungsquelle

8. Okt. 2026

Member since 2002 not renewing!

I've been a pogo member since 2002. I've enjoyed many years of fun games and now that's coming to an end. Pogo is now geared towards making money as their priority and some of us long time customers will not be renewing. It's a shame because that's been my relaxation and escape but now it's turned into a frustration. I will not be renewing and will find someplace else to play my games.

Veda Harcourt

1 Bewertung

Verifizierte Bewertung

30. Sept. 2026

Still waiting on fixes

Weeks of broken games. Reports haven't brought a solution, and the ongoing problems make it hard to justify paying for a subscription.

Verifizierte Bewertung

Dougster7

GB15 Bewertungen

Bewertungsquelle

28. Sept. 2026

Portlethen charger

Portlethen charger - said 200kw charging but after downloading the app, registering with umpteen codes emailed and texted to verify account, the app didn’t work and sat spinning for 5 minutes. Eventually managed to pay by card using the useless touch screen on the charger. Maximum charge was 51kw for the 3 minutes before I disconnected and went to a proper charge station. Despite the new looking charger I would not recommend at all, useless!

Shanon Caldwell

US3 Bewertungen

Bewertungsquelle

17. Sept. 2026

Endless Technical Problems

There have been multiple technical issues with several games for weeks now and zero resolution. They offer lip service to keep everyone happy, but no real fix. Don't waste your money on a subscription, look elsewhere for entertainment, unless an exercise in frustration is your idea of fun. Does no good to file a complaint, I haven't had a single one taken care of.

Darby Darb

US1 Bewertung

Bewertungsquelle

23. Aug. 2026

This app sucks so bad

This app sucks so bad! Takes forever to get any money for the receipts you upload. Everything is 10 points (big whoop) you need 5,000 points to redeem $5.00. So I decided to download Monopoly Go. It’s a super addictive game especially when there was an opportunity to make some money. However, once I made the goals to get paid something of any worth while of course there was an issue and after a attempt with numerous emails I finally got a (human) or at least I thought was a real person as they us an AI CHAT BOT! I finally got paid my points that I had received and finally received approximately $45 in payouts. I was told that I should cease playing the game as POGO only allow one time fix. I decided to keep playing the game, as I enjoyed it and I made it to the next goal and got more money. I cashed out immediately after doing all this background information regarding who I was. I played the game more and finally made it to the next payout which was approximately $52 and the day before I got to the payout it showed I had still many days before the goal was to expire. So I make it to the goal and then the app shows that the goal had expired!!! It was like WHAT???? I contacted POGO and got the run around blah blah. We can’t help you we told you to stop playing the game blah blah blah. I responded by telling POGO, if you know there are issues why are you still promoting games that have issues? Why don’t you try and fix them and why do you only allow only one attempt to redeem the the points accumulated instead of just one time! still waiting for my $52!

Suzy

US1 Bewertung

Bewertungsquelle

11. Aug. 2026

Their support is a joke, the new games are just a rip off

Their support is a joke, I had been a member for almost 20 years, suddenly when I tried to sign into my account, they started saying they need to verify it's me, sending verification codes to my email supposedly . But I NEVER got the codes, even tried to have codes sent to my phone, but got nothing. When i tried their EA help support page, only got their AI chatbot when you click contact us button, there is no live support now at all. The site has just sent into the toilet! Can't sign into your own account & can't get any live support! They won't fix the games right either, just ad more pop ups to games to try to get you to spend more money , the games are like total rip offs now

Sonya Berry Guffey

US1 Bewertung

Bewertungsquelle

18. Juli 2026

Too many ads and point system is…

Too many ads and point system is terrible.

Annn

CA3 Bewertungen

Bewertungsquelle

4. Juli 2026

Pogo is garbage now that crappy EA has gotten it..not worth wasting money on or time.

I was a member since the beginning had to leave it for awhile as life got busy. Came back and again got a club pogo stupid mistake, I didnt look into it first to realize that now pogo is owned by ea if I had have known that I would have never gotten the membership. I tried playing the mahjong sanctuary for the badges, when I got to level 12 the tutorial gets stuck into a loop, so now I am stuck there and cannot go any farther. Conacting support is a nightmare once you find out how too. first they say they will be with you in a min..and 4 hrs later they finally show up after you have left.. just to tell you its fixed cause your not there and re open case if you have probs. again do that wait for 2 hrs to get them to finally say they will help..but wait instead close down the chat, and make me start over and wait another 2 hrs. then finally get some1, who listens and comes up with a bunch of bs that will never work but I did it all anyways.. came back on line and big surpize game still doesnt work now cant get ahold of any1. Try again later to get told sry we will send it on to our game department and they will look into it. When I told them that I did research on this and the game has been this way for 2 yrs..they just told me they are helping me.???How??? what a bunch of bs.

Pogo.com

Pogo.com

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