PLAY2GO CLOUD hat eine Gesamtbewertung von 2,4 von 5 basierend auf 78 Bewertungen. Die Bewertung setzt sich aus WebVouch (3,7 von 3 Bewertungen) und Trustpilot (2,3 von 75 Bewertungen) zusammen. Auf WebVouch: 53 Bewertungen. 53% vergeben 4 oder 5 Sterne, 45% 1 oder 2 Sterne. PLAY2GO CLOUD hat dieses Profil noch nicht beansprucht. Die folgende Bewertungszusammenfassung zeigt, was Kunden loben und welche Probleme sie am häufigsten melden.
Looking at 51 reviews, opinions about the overall experience were mixed, reflected in an average rating of 3.16 and sharply divided ratings. Many reviewers appreciate the low prices, and some describe good value for VPS, game, and dedicated server hosting. Positive accounts also highlight strong performance and stable connections, while some customers praise quick, helpful support....
However, many reviewers, particularly in recent reviews, report server outages, unstable or slow networks, and lost access. Support is a recurring concern, with some customers describing long waits or unanswered requests. Some also report delayed server activation and difficulty obtaining refunds.
Unsere Lösungen entsprechen der EU-Omnibus-Richtlinie.
For a low-cost VPS, this has been a solid fit. The price leaves room in my budget, and my server has stayed steady for the work I run. I also got a prompt reply when I had a question, which made setup less of a hassle. Pretty pleased with the value.
A server that kept losing its connection, and no useful help when I asked. I needed something dependable, but the lack of a response made this frustrating. Low pricing doesn't mean much when the service is unreachable and there's no clear way to get the problem fixed.
The best hosting for its price. Support responds quickly (up to an hour max), and the plans are very budget-friendly. I've been using it for about 20 days, took 3 VPS for my tasks in Germany, Finland, and the Netherlands. Everything works stably without any drops. On the downside: in Finland, I once got an IP range that was blocked from Russia, but support quickly replaced it with a working one with no extra questions asked.
Scam service
SCAM ALERT: Play2Go.cloud is a scam. Avoid at all costs. I am writing this review anonymously to warn others before they lose their money and time. Here is exactly what happened to me: 1. I bought a server from them. It was down from day one. 2. I opened a ticket. They replied after 24 hours with a single useless line. 3. Without any notification, they changed my server IP. This caused hours of downtime. 4. I fixed the issue myself via VNC. 5. They changed my IP AGAIN without any notice. Server went down again. 6. The new "German" IP was not even German. GeoIP databases showed it as USA / British Virgin Islands. 7. The routing was terrible - packet loss even from Frankfurt, Germany. 8. Support replies once every 24 hours, and each reply makes things worse. 9. Their Telegram group is full of trolls and even admins who insult and attack anyone who reports a problem. 10. They are not a real datacenter. They are a reseller with no real infrastructure and no real support team. 11. Their support works on a "volunteer basis" - meaning no trained, paid staff. This is hidden from customers before purchase. If you have an issue, they will NOT help you. You are on your own. Do not trust their "German servers" claims. Do not trust their support. Do not waste your money here. I am posting this anonymously because their group attacks anyone who speaks up. But the truth needs to be said.
It's a scam. There is no access to Google from rented VPS. Support cannot fix the issue. They refuse to issue a refund, citing the fraudulent terms of the promo plan.
Good value. Quick suport, stable server, no fuss so far.
My experience with PLAY2GO was so terrible that I would think very carefully before trusting this company with my money or an important server. I paid for a dedicated server, but it was provided only 5 days after payment, even though their website states a maximum of 3 days. In doing so, they blatantly violated their own deadlines and terms. While the server had still not been delivered, I repeatedly contacted support, asked specific questions, and requested a refund. Some of my questions were simply ignored, just like my refund request. Instead of responding properly, acknowledging the violation, and returning my money, PLAY2GO simply activated the server 5 days later and started replying along the lines of: “As we can see, your service is working.” It felt as if they had decided to pretend that my earlier refund request had never existed. According to their own terms published on their website — terms which, in my experience, they do not actually follow — I am entitled to a refund when they fail to meet their own delivery deadlines. Then things became even more revealing. When I started referring to their own terms, they began citing completely different provisions that did not correspond to my situation. I asked direct questions and once again did not receive direct answers. After many days, for some reason they told me to send my request by email. I did. Once again, I was ignored for a long time. I followed up. Still no proper resolution and no refund. After further attempts to get an answer, they told me on Telegram: “Create a ticket — we’ll cancel it,” even though I had already opened a refund ticket before they ever provided the server. So I created another ticket. Then they suddenly demanded proof of payment. I provided it. After that, yet another new requirement appeared: now I was told that I had to send an original physical paper letter to Dubai, and only after they received it would they supposedly begin the refund process. PLAY2GO’s own administration acknowledged that the server was delivered late, and their own terms provide for refunds in cases where a dedicated server is delivered after the stated deadline. And yet, they still have not refunded my money.
worst support on a cloud hosting service i've ever seen my VPS is down for f**king 4 days and no help from support, just ignoring me completly, i've also tried to contact owners in telegram, still no anwser.
Выражаю огромную благодарность данному хостеру. Клиентоориентированность на высшем уровне. Все кто пишет какие-то негативные отзывы я уверен, что это конкуренты. Мне приятно быть с ними на протяжении полу года. Молодцы 🤝
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