NameHero hat eine Gesamtbewertung von 4,9 von 5 basierend auf 5.528 Bewertungen. Die Bewertung setzt sich aus WebVouch (5,0 von 4 Bewertungen) und Trustpilot (4,9 von 5.524 Bewertungen) zusammen. Auf WebVouch: 54 Bewertungen. 100% vergeben 4 oder 5 Sterne, 0% 1 oder 2 Sterne. NameHero hat dieses Profil noch nicht beansprucht. Die folgende Bewertungszusammenfassung zeigt, was Kunden loben und welche Probleme sie am häufigsten melden.
Looking at 53 reviews, nearly all reviewers were very happy with the overall experience. Many customers praise the quick, responsive support, describing technical issues being resolved efficiently, sometimes after several troubleshooting steps. Reviewers also appreciate patient, clear guidance with tasks such as account changes, domain settings, backups, and hosting configuration. A few long-term customers mention fast servers, issue-free service, or fair pricing....
Unsere Lösungen entsprechen der EU-Omnibus-Richtlinie.
The reseller hosting has been the part I value most. After several years with it, I've found the service dependable, and when something technical needs attention, the response has been quick and focused on getting it sorted. The fair pricing is a nice plus for my setup, too.
I would like to express my sincere appreciation to NameHero, especially to Sruthy Padma, for her outstanding customer service, kindness, and professionalism. As a business owner, finding a hosting company that genuinely cares about its customers means a lot. I have recently invested in upgrading my hosting services, and Sruthy has been incredibly helpful throughout the process. She went above and beyond to assist me with my account and even helped secure a generous credit-matching offer, which I truly appreciate. What impressed me most was her friendly attitude, patience, and genuine willingness to help. She made me feel like a valued customer rather than just another account number. Thank you, Sruthy Padma, for your exceptional support! People like you make a real difference and give customers confidence in the company they choose. I look forward to continuing my business journey with NameHero. Highly recommended! ⭐⭐⭐⭐⭐ Marian
Thara was extremely helpful and knowledgeable. I had a problem locating a staging site I created a year ago, and Thara came through with all relevant tips and instructions on how to proceed.
Sam D has consistently resolved our tickets in the past, and once again he did an exceptional job. He responded promptly and guided me step-by-step to pinpoint the root cause on our server. Even though this issue had lingered for 3 days, as soon as Sam stepped in, I knew it would get fixed.
I was having issues with backup restoration after an unsuccessful update. Sam D, very quickly, sorted out the issue and got everything restored and then updated for me. Truly an IT Hero.
I am really satisfied to be a NameHero client for five years. A specifically very thankful for Pre-Black Friday fund-matching possibility. In rare cases where a technical consultant or technical support at the server level is required, the response is always very fast and results-oriented. I am never tired to thank NameHero team and Ryan Gray for great Reseller product and customer service.
Support with my technical issue was speedily and successfully addressed through several layers of complexity.
My issue was rectified in less than 10 minutes
Both Super Heroes (Arunkumar & James) walked me through step by step to accomplish exactly what I needed to accomplish. Very clear detailed information and instructions! I highly recommend.
I needed to confirm that my contribution funds were matched and Sruthy Padma was responsive in providing me with the breakdown for the matching percentage, amount and credit balance. I really appreciate the quick response.
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