Great support and refund policy, but limited Stripe integration
I recently purchased the myCred Business Plan for a project that required a flexible rewards system. The plugin itself is well-built and has a solid set of features.
However, I encountered a technical limitation: the 'buyCred Stripe' add-on currently only supports standard credit and debit cards. My project specifically requires support for local payment methods like iDEAL, SEPA, and Klarna, which are not currently available in their Stripe integration.
I reached out to their support team, and I was very impressed by how responsive and professional they were. They offered to prioritize these features in their development roadmap, but as my project timeline was tight, they honored their 14-day money-back guarantee without any friction.
It’s a great product, and if you only need standard card payments, it’s a solid choice. I look forward to using myCred in future projects once they expand their payment gateway support!