Strong customer service. good response time. fair treatment
The account username is just random letters. The account had like virtually no essence like it was supposed to, then it had a very bad AFK ban of 15 minutes lock out.
EDIT: I change my stance I was not aware that their customer service is really good, i have spoken to a rep, they apologized and were more than fair with me. I appreciate this, I will use this website more, I did not know that simply by letting them know the details of the account right away that they will replace it.
Thank you kindly.
Highly Recommend