Were delivery times reliable?

Experiences varied. Some reviewers said orders arrived on time or earlier than expected, while others described long waits, missed expected delivery dates, or orders that never arrived. Several complaints about delays and non-delivery refer to orders placed in late 2020.

Did customers find the prices competitive?

Some reviewers considered the prices low compared with other shops, and a few praised the value of the products they received.

Were products well packed and as described?

Several positive reviews mentioned careful or adequate packaging and products arriving as described. Other reviewers reported receiving defective items, so experiences were not uniform.

Could customers reach customer support?

Some reviewers described helpful advice or a quick response, but many others said their calls and emails went unanswered, particularly when seeking updates or help with a problem.

What did reviewers report when an order was cancelled or not shipped?

Some reviewers said cancelled orders were eventually refunded, while others reported waiting for a refund or having no response to requests for information. Outcomes varied across reviews.

How were defective products, returns, or warranty requests handled?

Reports were mixed but often critical. Some customers described difficulty getting a response about defective items, returns, or warranty support, including delays in arranging a refund. One reviewer described receiving assistance with a product change, but that was not the experience reported by everyone.

Did reviewers receive help changing an order?

Some did. A reviewer described receiving quick, useful support after requesting a change to an order, while other reviews described difficulty reaching support, so this was not consistent across experiences.

Ist HW1 seriös? Bewertungen & Rezensionen

Ist HW1 seriös?

HW1 hat eine Gesamtbewertung von 4,7 von 5 basierend auf 3.433 Bewertungen. Die Bewertung setzt sich aus WebVouch (5,0 von 4 Bewertungen) und Trustpilot (4,7 von 3.429 Bewertungen) zusammen. Auf WebVouch: 54 Bewertungen. 48% vergeben 4 oder 5 Sterne, 46% 1 oder 2 Sterne. HW1 hat dieses Profil noch nicht beansprucht. Die folgende Bewertungszusammenfassung zeigt, was Kunden loben und welche Probleme sie am häufigsten melden.

Fabio Serra

1 Bewertung

Verifizierte Bewertung

vor 3 Tagen

Packed with care

The order arrived when expected, and everything was packed carefully. No fuss at all.

Verifizierte Bewertung

Giada Moretti

1 Bewertung

23. Okt. 2026

A helpful reply

A helpful reply when I needed to change my order after paying. It came quickly and made the process feel easy 🙂

Fabio Neri

1 Bewertung

16. Okt. 2026

Good component prices

The component prices looked good... and the products themselves were just what I needed.

Nolan

1 Bewertung

Verifizierte Bewertung

13. Sept. 2026

Arrived in great shape

The parts arrived on time and were packed carefully. No issues with the order.

Verifizierte Bewertung

LORENZO COLALONGO

IT1 Bewertung

Bewertungsquelle

27. Juni 2021

FATTURA

Mi devono mandare la fattura della CPU ? dove sono finiti ?

marco

IT1 Bewertung

Bewertungsquelle

15. Jan. 2021

Non riesco a acpire come ci siano…

Non riesco a acpire come ci siano ancora persone che riescono ad acquistare da questo shop che non e' piu' online da un bel po di tempo... Misteri della rete.

Stefano Curcio

IT1 Bewertung

Bewertungsquelle

24. Dez. 2020

Servizio ottimo

Servizio ottimo, nessun problema nelle fasi di pagamento, i pezzi sono arrivati imballati perfettamente nei tempi previsti.

Alberto

IT5 Bewertungen

Bewertungsquelle

8. Dez. 2020

Ottimo

Ottimi prezzi e ottimi prodotti, tutto perfetto

Nicholas Cicuzza

IT2 Bewertungen

Bewertungsquelle

5. Dez. 2020

c'è da dire che ho effettuato l'ordine…

c'è da dire che ho effettuato l'ordine a Marzo su consiglio di un amico l'ordine il pagamento e la consegna sono andati a buon fine il sito si vede che è molto curato e preciso, mi dispiace molto che ha chiuso .

Francesco Scuderi

IT1 Bewertung

Bewertungsquelle

27. Nov. 2020

Negozio poco serio.

Negozio poco serio. Ho acquistato un processore a maggio ed ho dovuto richiedere la garanzia in questi giorni. Ho mandato tante mail e non mi hanno mai risposto! Non rispondono al telefono nè alle email. ATTENZIONE CHE SE AVETE UN PROBLEMA VI LASCIANO "A MARE". PECCATO CHE NON ESISTE ZERO STELLE PERCHE AVREI DATO 0 STELLE. Meno male che la ryzrn ha provveduto a garantirmi la garanzia perché se fosse stato per il negozio avrei preso un bel "pacco". Ho comunicato alla ryzen che questo negozio non garantisce la garanzia.. pessima esperienza....negozia da evitare

Über das Unternehmen

HW1 è diventato negli anni sito di riferimento per l'acquisto di componentistica hardware e informatica in generale. Un catalogo sempre aggiornato con migliaia di prodotti delle migliori di marche e rivenditore ufficiale per diversi brand. Servizio clienti telefonico e e-mail a disposizione per ogni esigenza.

HW1

HW1

HW1

Ist HW1 seriös?

Bewertungsübersicht

54 Bewertungen auf WebVouch

54 Bewertungen

54 Bewertungen

Ihr Vertrauen hat für uns Priorität.

Ihr Vertrauen hat für uns Priorität.

Ihr Vertrauen hat für uns Priorität.

Packed with care

A helpful reply

Good component prices

Arrived in great shape

FATTURA

Non riesco a acpire come ci siano…

Servizio ottimo

Ottimo

c'è da dire che ho effettuato l'ordine…

Negozio poco serio.

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