Would not recommend ordering online

I ordered 4 items in February, website stock levels indicated: Availability: In stock, for all items. 1 item was not actually in stock. I was sent the other 3 items after querying about my order stuck in processing, those items arrived in great condition after a week. I have waited >2 months for the last item to be back-filled and delivered, I was told the item would be dispatched last week after calling, yet still no item nor email notifying of item pickup by a courier company. Customer support phone lines close at 2PM. There's little communication without chasing the order status, nor regard/transparency to the buyer. I'm not expecting much other than clear, up-to-date communication and to receive the items I've paid for in a timely manner.