I’m honestly shocked by the audacity ...
I’m honestly shocked by the audacity of this site. I accidentally ordered a $40 account, and before they even sent me the account details, I requested a refund and contacted them. The owner—or the moderator managing the owner’s profile on Discord—confirmed that the refund had been processed. Spoiler: it wasn’t.
I ended up filing a dispute for the transaction, and their response was outrageous. They threatened to sue me, saying, “We have all your information, your IP address, and all the evidence we need. We will pursue court proceedings if you don’t cancel the dispute.”
Before disputing the accidental order, I purchased another account, thinking I’d cancel the first one. When the second account arrived, it turned out to be a blank Gmail account—not even linked to any game servers. In other words, this site is a scam.
To make matters worse, when I tried to confront them on Discord via the Mondstadt channel, they banned me for seeking help regarding the situation. I also sent multiple emails through their official website, only to be completely ignored.
This company is not only scamming people but is also extremely unprofessional and overly sensitive to criticism. Avoid them at all costs!