Cardteam hat eine Gesamtbewertung von 4,2 von 5 basierend auf 299 Bewertungen. Die Bewertung setzt sich aus WebVouch (5,0 von 2 Bewertungen) und Trustpilot (4,2 von 297 Bewertungen) zusammen. Auf WebVouch: 52 Bewertungen. 67% vergeben 4 oder 5 Sterne, 31% 1 oder 2 Sterne. Cardteam hat dieses Profil noch nicht beansprucht. Die folgende Bewertungszusammenfassung zeigt, was Kunden loben und welche Probleme sie am häufigsten melden.
Bei Betrachtung von 50 Bewertungen gingen die Meinungen zum Gesamterlebnis auseinander. Viele Rezensenten loben den schnellen Versand und die zügige Zustellung; einige berichten, dass ihre Bestellungen bereits nach wenigen Tagen eintrafen. Kunden schätzen außerdem den Zustand und die Qualität der Karten und des Zubehörs, wobei mehrere die sorgfältige Verpackung hervorheben. Einige schätzen die Preise und die Verfügbarkeit von Artikeln, die anderswo schwer zu finden waren....
Einige Kunden berichten jedoch von Bestellungen, die sich um Wochen oder Monate verzögerten, im Bearbeitungsstatus verblieben oder nie ankamen; Vorbestellungen und Lieferverzögerungen bei nicht vorrätigen Artikeln tauchen in diesen Beschwerden wiederholt auf. Rezensenten beschreiben außerdem Schwierigkeiten, Neuigkeiten zu erhalten oder Antworten auf Supportanfragen zu bekommen. Einige sagen, sie hätten Rückerstattungen nachverfolgen müssen, weil ihre Bestellungen nicht ankamen.
Unsere Lösungen entsprechen der EU-Omnibus-Richtlinie.
Good condition, well protected. The parcel arrived with everything as expected, and the cards were in excellent shape. I appreciated getting a helpful reply when I had a question, too; that made me feel more at ease about ordering. A solid experience for finding the items I wanted.
Found a couple of cards I'd struggled to spot elsewhere, and the email reply was genuinely helpful when I had a question. Everything arrived within the week and was all there. That made the purchase feel straightforward. Nice to find those harder-to-track items 🙂
I guess reading the bad reviews wont help just like I did at first and was worried but after contacting the support team through the email the guy was more than happy to help I ordered last Friday and it Came in less than a week , Got the cards I needed which were hard to find on other sites.
This is the most recent review for Total Cards in quite a while nearly over a year infact, I don't know what happened a while back with people not receiving their orders but I have most definitely received mine in a timely manner and everything was there, managed to pick up some long out of print items so very pleased. For those who are considering buying from them do not fear the older reviews use mine as a basis on whether or not you decide to purchase from them.
I ordered from this company (who are now running as total cards) and received a warning from a friend the next day that their order hadn't been processed and after reading reviews it appeared my order was not going to be processed either. I waited a few days and decided to start a dispute with paypal as I already knew at this point waiting for the order would be a lost cause, they say they ship next day and no one has been receiving their orders at all. Paypal contacted card team for a response to the dispute and nothing was sent back. Their own "ticket" system for customer service leads to a broken link. Needless to say paypal have got me my refund, no contact from card team at all, no apology, nothing. It is rumoured that their website is abandoned, yet their blog was updated on the 15th June (after I placed my order too, just to add salt to the wound). Absolute joke of a business and the owner ought to be ashamed. If the website is being updates at least have the decency and common sense to pause any e commerce in the site until the update is complete! Shocking, absolutely shocking.
Dear Total Cards, it's been 20 days now and I still haven't received my order. The order status remains on 'processing', while you advertise with same day dispatch and shipping to Western Europe within 3 days. Why haven't I received my order yet? Based on the previous comments I'm starting to think you guys are scamming people out of their money.
ordered £100 worth of stuff back in November, they said there was a delay with stock coming in from America at first which was acceptable but then weeks past and I still didn't recieve my items, so I emailed and called numerous times looking for ansewers but recieved nothing, completely shocking customer service changed there name from card team to total cards and said they were posting a blog on what happened but they never did, luckily managed to claim my money back through pay pal Short review - horrible customer service, seem to just want your money and run away with it
I don't have time to write a long review, but I order last October (2014) around £50 worth of products they told me it was delayed and at the time I had quite a bit of communication, but now nothing. I still haven't received anything and I've tried contacting them through all ways I can think of. I've notices their website has changed it's name to TotalCards.net so don't shop there either! They have also recently opened an ebay sellers a account under the same name as the new site, I would strongly advise against buying from there. I will be contacting PayPal regarding a refund. They seemed to provide ok customer service at first, but judging from this they've f@cked up big time and thought, 'oh well, we'll just keep everyone's money!'. Disgusting.
I ordered a playmat in December 2014, payed for it via PayPal straight away, and I am still waiting for it. It is nearly June 2015!!! I have tried to call numerous times - no answer - sent tickets to customer service and sent a direct message on Facebook. Please be aware that I think that this is A COMPLETE CON and they are not to be trusted.
Well I ordered some cards of this site, some that I wanted for a deck I was building. Ordered them on the 4th of May, my card was charged right away since then my ordered has been processing. Iv'e tried to contact the company many time with no reply or answer. Lucky I didn't spend a lot but that's not the point its a joke they take the money and nothing. I would recommend anyone using this site.
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